Bryala Butler
San Antonio
Summary
Compassionate health care aide with a strong focus on patient comfort and dignity. Experienced in monitoring vital signs and collaborating with care teams to enhance patient outcomes.
Overview
10
10
years of professional experience
Work History
Health Care Aide
CDS In Texas
04.2018 - Current
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained accurate patient records, enhancing communication among care teams.
- Collaborated with multidisciplinary teams to develop personalized care plans.
Customer Service Representative
Alorica
04.2020 - 11.2020
- Resolved customer inquiries and complaints through multiple communication channels, ensuring satisfaction.
- Collaborated with team members to enhance service delivery and improve response times.
- Trained new representatives on systems and processes, promoting knowledge retention and efficiency.
- Analyzed customer feedback to identify trends and implement process improvements.
Retail Sales Associate
Circle K
03.2018 - 03.2020
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Managed cash register operations, ensuring accurate transactions and efficient service.
- Maintained inventory levels through regular stock checks and organized displays.
- Trained new associates on customer service protocols and store procedures.
Cashier Team Lead
Whatabuger
10.2018 - 04.2019
- Implemented process improvements that enhanced transaction speed and accuracy.
- Assisted in scheduling shifts to optimize team coverage during peak hours.
- Conducted performance evaluations for team members, providing constructive feedback and support.
- Collaborated with management to develop training materials for ongoing staff development.
Cashier Team Lead
Taco Cabana
08.2016 - 11.2018
- Supervised daily cash handling operations, ensuring accuracy and compliance with company policies.
- Trained new cashiers on register procedures and customer service standards.
- Resolved customer inquiries and complaints efficiently, maintaining high satisfaction levels.
- Monitored inventory levels, coordinating restocking efforts to minimize disruptions.
Education
High School Diploma -
Emma Lee Broady Academy
San Antonio, TX02-2019
Skills
- Compassionate
- Reliable team player
- Patient care
- Patient relationship building
Languages
English
Full Professional
Timeline
Customer Service Representative
Alorica
04.2020 - 11.2020
Cashier Team Lead
Whatabuger
10.2018 - 04.2019
Health Care Aide
CDS In Texas
04.2018 - Current
Retail Sales Associate
Circle K
03.2018 - 03.2020
Cashier Team Lead
Taco Cabana
08.2016 - 11.2018
High School Diploma -
Emma Lee Broady Academy