Bryan Alvarez

• Valet & Vehicle Handling/Inspection - Safely drive, park, and retrieve customer vehicles, including manual transmissions if required. Inspect vehicles for existing damage and note findings.
• Customer Service - Greet guests professionally, answer questions, and provide directions. Resolve customer complaints independently or with a manager.
• Cashiering & Revenue Collection - Operate a cash register or credit card machine to process payments for valet services. Calculate fees, make change, and issue receipts.
• Operational Duties - Maintain cleanliness of the booth and surrounding area. Report accidents, safety hazards, and policy violations
• Traffic Control - Direct traffic in and out of lots when needed.
• Security & Record Keeping - Secure customer keys and maintain a log of shift transactions.

• Take customer calls and provide accurate, satisfactory answers to their queries and concerns
• Call clients and customers to inform them about the company’s new products, and services
• Review customer or client accounts, providing updates and information about billing, ad space/size, and contract questions.
• Implemented effective sales strategies that resulted in an increase in overall revenue
• Conducted thorough market research to identify target industries and prospects for lead generation activities
• Responded promptly to inquiries from potential customers via phone calls or emails
• Provided exceptional customer service throughout the entire sales process, ensuring high levels of customer satisfaction

• Provide excellent customer services.
• Greet customers and present menus.
• Make suggestions based on their preferences.
• Take and serve food/drinks orders.
• Up-sell when appropriate.
• Arrange table settings.
• Keep tables clean and tidy at all times.
• Deliver checks and collect payments.

• Check the freshness of food and ingredients
• Supervise and coordinate activities of cooks and other food preparation workers
• Develop recipes and determine how to present dishes
• Plan menus and ensure the quality of meals
• Inspect supplies, equipment, and work areas for cleanliness and functionality
• Hire, train, and supervise cooks and other food preparation workers
• Order and maintain an inventory of food and supplies
• Monitor sanitation practices and follow kitchen safety standards

• Resolve guest complaints, ensuring guest satisfaction.
• Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Maintain positive guest relations at all times.
• Resolve guest complaints, ensuring guest satisfaction.
• Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities.
• Obtain assigned bank and ensure accuracy of contracted monies.
• Keep bank secure at all times.
• Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
• Process all guest check-ins.
• Verify registration card information with the guest.
• Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.
• Direct Bell Person to escort guest and transport their luggage to the room.
• Handle overbooked or walked in guests.
• Accept and record wake-up call requests.
• Monitor, send and distribute guest faxes.
• Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
• Resolve discrepancies on the room status report with Housekeeping.
• Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
• Process all check-outs.
• Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.

• Greeting customers
• Answering customers questions regarding the different strains of cannabis, their medicinal uses, and methods of consumption
• Keeping the manager informed of any complaints or operational issues
• Testing out product and giving thorough reviews
• Keeping up to date with product, distributors, and reps

• Provide excellent customer service
• Greet customers and present menus
• Make suggestions based on their preferences
• Take and serve food/drinks orders
• Up-sell when appropriate
• Deliver checks and collect payments
• Set up payments by POS
• Keep the restaurant clean and sanitary
• Make desserts fresh and to order
• Handle high volume of customers regularly
• Make sure tables are clean and tidy

• Maintained and organized painting supplies such as brushes, rollers, drop cloths, ladders, caulking guns, tape measures and sanders.

• Smoothed and finished surfaces on walls, trim and cabinetry.

• Completed high-volume weekly painting jobs with consistently positive customer feedback.

• Cleaned and smoothed surfaces prior to painting.

• Performed minor plaster repair, blending newly renovated wall surfaces with existing plaster.

• Removed pictures, door knobs or electric switch covers prior to painting.

• Covered floors before prepping, priming and painting walls and ceilings to protect them from chemicals and paint.

• Documented progress and provided estimated completion time for clients.

• Identified needs of customers promptly and efficiently.

• Completed routine maintenance and repair.

• Load/Unload work trucks.
• Build/Construct furniture
• Install furniture at desired locations
• Read and understand blueprints
• Drive Work Van/Truck to work location