Bryan Andreville

Walgreens

Roseland, NJ

08.2022 - 09.2024

Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Provided customer service to patients by answering questions about medications and health-related topics.
Managed filing of prescriptions, both electronically and manually.
Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
Verified accuracy of medication labels before they were dispensed to customers.
Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
Assisted in training new employees on pharmacy procedures.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Prepared prescription transfers to other pharmacies.
Transmitted claims to insurance companies for payment and reconciled EOBs.