Bryan Arellano
IT Professional
Palmdale,CA
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
On Site Technology Technician
Keppel Union School District Pearblossom Elementary School
12.2022 - Current
- Assist students, staff, and parents troubleshooting devices such as computers and peripherals
- Ensure that students and staff have accounts to access programs that are provided by the district
- Assist teachers in monitoring students who may need training in the use of technology
- Maintain a record of Chromebook inventory and other technology devices that are in each classroom
- Works with Technology Services Department to troubleshoot basic network problems/wifi issues
- Ongoing and routine maintenance (software/hardware} for technology equipment and minor repairs
- Prepares computers, mobile devices, peripherals, and other educational technology devices for student, staff, and parent use.
Industrial Athlete
Rite Aid Distribution Center
12.2021 - 06.2022
- Sort segregation of totes & products
- Operate fork truck inside distribution center, placing racks, emptying debris containers, and assisting others in overall DC operations
- Load inventory items on company vehicles for shipment out of the yard
- Perform last quality control inspection on inventory leaving the yard.
Student Ambassador
Antelope Valley College
10.2019 - 12.2021
- Welcome prospective student as a Student Ambassador in the Information Center located at Antelope Valley College Welcome Center
- Inform visitors of the Welcome Center about AVC programs, resources, and services on campus
- Assist with the online student application process
- Redirect to other departments as necessary
- Greet visitors and answer general phone calls for the office
- Scheduled and hosted campus tours for students.
Flashlight Assembler
Kross
06.2016 - 07.2016
- Assembled flashlights pieces manually
- Disinfected the flashlights with an alcohol solution
- Quality assurance- checking the flashlights to make sure they function properly.
Education
AS - Computer Science
Antelope Valley College
Lancaster, CA 01.2019 - 03.2023
Associates of Science - Enterprise Networking
Foothill College
Los Altos Hills, CA 01.2023 - 05.2024
High School Diploma -
Mission High Academy
Palmdale, CA 05.2001 -
Skills
Hardware Installation
Wireless Networking
Google Workspace for Education
Microsoft 365 apps
Intermediate in SQL
Timeline
Associates of Science - Enterprise Networking
Foothill College
01.2023 - 05.2024
On Site Technology Technician
Keppel Union School District Pearblossom Elementary School
12.2022 - Current
Industrial Athlete
Rite Aid Distribution Center
12.2021 - 06.2022
Student Ambassador
Antelope Valley College
10.2019 - 12.2021
AS - Computer Science
Antelope Valley College
01.2019 - 03.2023
Flashlight Assembler
Kross
06.2016 - 07.2016
High School Diploma -
Mission High Academy
05.2001 -