Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Diana Diaz

Palmdale,CA

Summary

Offering proactive approach and strong interpersonal skills, eager to learn and develop in retail environment. Brings ability to quickly understand product details and perform tasks efficiently. Ready to use and develop problem-solving and multitasking skills in Stocker/Floor Associate role.

Overview

5
5
years of professional experience

Work History

CNA

The Ellison John Transitional Care Center
07.2023 - Current
  • Assisted 11 patients daily with living activities, ensuring comfort and safety.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Documented patient care accurately in electronic health records system.
  • Collaborated with healthcare teams to develop personalized care plans.
  • Maintained cleanliness and organization of patient rooms and common areas.
  • Participated in training new staff on best practices for patient care procedures.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Floor Associate

Rue 21
11.2020 - 01.2021
  • Assisted customers with product inquiries and selections, enhancing overall shopping experience.
  • Maintained clean and organized sales floor, ensuring optimal product presentation.
  • Operated point-of-sale systems efficiently, processing transactions accurately.
  • Collaborated with team to restock shelves promptly, minimizing inventory shortages.
  • Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
  • Answered questions about store policies and addressed customer concerns.
  • Informed customers of current store promotions to encourage additional sales purchases.

Education

High School Diploma -

Pete Knight Highschool
Palmdale, CA
06.2021

Skills

  • Time management
  • Patient care
  • Compassion and empathy
  • Multitasking and organization
  • Problem-solving
  • Team collaboration
  • Flexibility and adaptability
  • Physical stamina
  • Lifting and transferring
  • Customer engagement
  • Shelf stocking
  • Item location assistance

Accomplishments

  • Achieved a more fluid customer experience through effectively helping with store layout and presentation.
  • Supervised team of 5 staff members.
  • Collaborated with team of 5 in the development of patient care plans to ensure satisfaction.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

CNA

The Ellison John Transitional Care Center
07.2023 - Current

Floor Associate

Rue 21
11.2020 - 01.2021

High School Diploma -

Pete Knight Highschool