Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Water Restoration Project Manager
Roto-Rooter
09.2021 - Current
Led team of water restoration technicians and field supervisors, coordinating their activities and ensuring adherence to quality standards and safety regulations
Managed all aspects of water restoration projects, from initial assessment and documentation to final completion and customer satisfaction
Conducted thorough site inspections to assess water damage and develop appropriate restoration plans
Implemented drying and dehumidification techniques, utilizing state-of-the-art equipment and technologies
Oversaw extraction of water, removal of damaged materials, and application of antimicrobial treatments as necessary
Provided on-site supervision and training to technicians, ensuring compliance with safety protocols and industry standards
Developed and maintained positive relationships with clients, addressing concerns and ensuring their satisfaction throughout restoration.
Monitored project performance to identify areas of improvement and make adjustments.
Business Owner / Operator
Office Galore LLC
03.2020 - 10.2021
Owner and operator of e-commerce store office galore store .com
Seasonal Personal Vehicle Driver
UPS
11.2020 - 01.2021
Safely delivered packages to residential homes and apartments.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Followed all relevant traffic laws and safety regulations.
Fulfillment Associate
Amazon
11.2019 - 02.2020
Unpack products, scan products into inventory using RF scan gun and accurately stow products in bins for pickers.
Followed procedures at all times for personal and team safety.
Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
Dockworker
Peninsula Truck Lines
12.2018 - 11.2019
Used hand-held scanners and physical logs to accurately track item movements.
Prevented load shifting or damage by using bracing and strapping techniques.
Used fork lifts, hand truck, and pallet jacks to move materials on dock.
Loaded and unloaded materials onto and off of trucks for fast shipment.
Driver / Warehouse
Wilson Construction
07.2018 - 12.2018
Maintained delivery vehicle in safe and operative condition by inspecting mechanical, safety and emergency equipment and completing log.
Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Operated forklift in compliance with OSHA guidelines and organizational policies.
Repair / Landscaping
Donald
10.2017 - 07.2018
Interior and Exterior Painting
Performed everything from landscaping to basic home repair to exterior or interior painting.
Dockworker
Old Dominion
07.2017 - 10.2017
Staged freight for next day and maintained dunnage and equipment area in warehouse.
Used hand-held scanners and physical logs to track item movements accurately.
Examined shipment contents and compared with records such as manifests, invoices or orders to verify accuracy.
Inspected cargo for signs of damage or loss and recorded discrepancies to bill of ladings.
Lead Dockworker
XPO Logistics
05.2015 - 07.2017
Showcased strong leadership skills while operating shifts, including supervising employees
Setup doors & trailers for loading, including calling in empty trailers for loading and full trailers for delivery.
Helped train new employees in safe practices and freight procedures.
Receiving / Shipping / Maintenance
Westmark Industries
08.2014 - 05.2015
Managed onsite recycling center and supported Shipping Department with organizing inventory
Issued and staged material for production and finished product for shipping.
Checked shipments for proper labeling and palletizing to reduce risk of damage.
Stayed accountable for organized and orderly warehouse storage and product transport.
Receiving / Inventory Control
Beaverton Auto Parts
06.2012 - 08.2014
Led daily inventory operations and quarterly class returns, including processing returned merchandise
Perform merchandise planning and cycle counts.
Completed daily cycle counts to maintain accuracy of records.
Audited and corrected discrepancies in inventory numbers.
Recorded information, shortages, and discrepancies to keep records current and accurate.
Completed physical inventory counts each month.
Education
GED -
Portland Community College
Portland, OR
12.2010
Skills
Project Management
Administrative Duties
Staff Training
Quality Control
Analytical Skills
Inventory and Supply Control
Forklift Operation
Cycle Counting
Prepare Documents
Shipping and Receiving
Hazardous Material Handling
Freight Loading
Cargo Stabilization
Time Management
Certification
Xactimate Level II, Verisk - July 2023
Commercial Drying Specialist, IICRC - November 2022
Confined Space Safety, RRSC - Jul 2022
Lead Renovator, LeadClasses.com - July 2022
Applied Microbial Remediation, IICRC - February 2021
Water Damage Restoration, IICRC - December 2021
Applied Structural Drying, IICRC - December 2021
Home Inspector Certification, State of Oregon CCB - May2020