Bryan Bolden
O'Fallon,MO
Summary
Committed transportation professional adept in providing updated and accurate route information to assist passengers. Strong commitment to safety demonstrated through an exceptional driving record and Number years of experience in Bus Driver roles.
Overview
12
12
years of professional experience
Work History
Bus Driver
Wentzville School District
04.2016 - 06.2022
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
Assembly Line Worker
Staff Management
09.2015 - 04.2016
- Label and pack goods
- Inspect finished good for quality assurance
- Maintained factory work stations by sweeping and cleaning
- Worked on assigned production cycle component as instructed
- Helped in stocking shelve after closing time
- Kept records of daily transactions.
Customer Service Representative
US Bank Home Mortgage
06.2013 - 09.2015
- Assisting customers with inquiries regarding mortgage payments, and processes
- Explaining to customers escrow account information and procedures
- Training new employees on policies, procedures and systems
- Cross selling additional US Bank products matching customer needs.
Customer Financial Escalations Service Rep
GC Services
02.2010 - 06.2013
- Took over 120 calls a day regarding delinquent accounts
- Took escalated calls and complaints from customers to resolve and expedite issues
- Educated customers on suspension warning letters due to non-payment, and upcoming payments due
- Advised and assisted customers with payment arrangements to avoid service interruption.
Education
High School Diploma -
Herculaneum High School
Business
Southwest Community College
Creston, IASkills
- Microsoft Office (7 years)
- Data Entry (3 years)
- Customer Service (6 years)
- Clean Driving Record
- Safety-focused
- Weather condition driving
- Pre-Trip Inspections
- Defensive Driving
- Safety practices
- Traffic laws knowledge
- DOT Regulations
- Scheduling adherence
- Passenger Safety
- Local traffic regulations
- Passenger Assistance
- Transporting Students
- Adaptable to change
- Inclement weather driving
- Map Reading
- Route Planning
- Vehicle inspections
- Commercial driving
- Route Navigation
Timeline
Bus Driver
Wentzville School District
04.2016 - 06.2022
Assembly Line Worker
Staff Management
09.2015 - 04.2016
Customer Service Representative
US Bank Home Mortgage
06.2013 - 09.2015
Customer Financial Escalations Service Rep
GC Services
02.2010 - 06.2013
High School Diploma -
Herculaneum High School
Business
Southwest Community College
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