Bryan Briones
Apple Valley,United States
Summary
Dynamic IT Specialist with the US Army Reserve, adept at enhancing system efficiency through strategic upgrades and robust troubleshooting. Proven expertise in information security and technical support, complemented by strong mentoring skills. Committed to maintaining cutting-edge IT infrastructure and fostering a collaborative environment for optimal performance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
IT Specialist
US Army Reserve
09.2023 - Current
- Maintained a comprehensive knowledge of current industry trends, developments, tools, or techniques relevant to the role of an IT specialist.
- Walked individuals through basic troubleshooting tasks.
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Enhanced system efficiency by implementing and maintaining IT infrastructure upgrades.
- Patched software and installed new versions to eliminate security problems and protect data.
- Configured hardware, devices, and software to set up work stations for employees.
- Used ticketing systems to manage and process support actions and requests.
- Installed, configured and maintained computer systems and network connections.
AIT Student
US Army Fort Gordon
01.2024 - 06.2024
- Configured and maintained network devices to ensure optimal performance and connectivity.
- Assisted in troubleshooting network issues, improving response time for resolution.
- Supported implementation of security protocols, strengthening data protection measures.
- Participated in training sessions, gaining expertise in networking tools and technologies.
- Streamlined data flow by configuring VLANs, setting up access control lists, and managing routing protocols on Cisco routers and Switches.
- Developed efficient network solutions with the implementation of Cisco routers and switches.
- Mentored struggling students through tutoring sessions, resulting in improved academic performance.
- Served as a positive role model for 10+ students by demonstrating punctuality, responsibility, and respectful behavior at all times.
Education
Bachelor of Science - Information Technology
Western Governors University
Salt Lake City, UT05-2026
Skills
- IT troubleshooting
- IT documentation
- Application installations
- System upgrades
- Quality assurance testing
- ITIL framework
- Discharge planning
- Technical troubleshooting
- Hardware troubleshooting
- Information security
- Troubleshooting
- Operating Systems
Certification
- CompTIA Security+
- CompTIA Network+
- CompTIA A+
- ITIL 4 Foundation
- LPI Linux Essentials
- MN Bilingual Gold Seal
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
AIT Student
US Army Fort Gordon
01.2024 - 06.2024
IT Specialist
US Army Reserve
09.2023 - Current
Bachelor of Science - Information Technology
Western Governors University
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