Resourceful Independent Adjuster with 6 years of experience in handling insurance claims. Able to assess losses and property damage, review estimates, and determine policy coverage. Possesses strong communication and analytical skills with a dedication to provide exceptional customer service to policyholders.
Professional driver with hands-on experience in package delivery and logistics. Skilled in time management and route optimization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Enviornmental Specialist
Alacrity Solutions
07.2024 - 02.2025
Evaluated and assessed environmental claims submitted by clients, which caused bodily injury related to food food contamination by Boars Head.
Reviewed supporting documentation, such as incident reports, environmental impact assessments, and expert opinions, to determine the validity of claims
Communicated with policyholders, claimants, and other relevant parties to gather additional information, clarified details, and explained the claims process
Delivery Driver
Amazon
12.2023 - 07.2024
Delivered packages on time by planning optimal delivery routes.
Navigated local streets to ensure timely delivery of goods.
Used handheld devices to track and confirm delivery status.
Loaded and unloaded packages carefully, maintaining product integrity.
Environmental Claims
Alacrity Solutions
08.2023 - 10.2023
Evaluated and assessed environmental claims submitted by clients, which may include damages related to pollution, contamination, or other environmental issues
Reviewed supporting documentation, such as incident reports, environmental impact assessments, and expert opinions, to determine the validity of claims
Communicated with policyholders, claimants, and other relevant parties to gather additional information, clarified details, and explained the claims process
State Farm Property
QA Claims
03.2023 - 07.2023
Investigated and assessed property damage claims, including those related to homes, buildings, and personal property
Conducted on-site inspections or virtual assessments to evaluate the extent of damage, determined coverage, and estimated the cost of repairs/replacement
Evaluated applications for property insurance coverage and determined the level of risk associated with insuring a particular property
State Farm Property
QA Claims
03.2023 - 05.2023
Collaborated with policyholders, contractors, and other stakeholders to facilitate the claims process and ensure fair and timely settlements
Analyzed factors such as property location, construction, occupancy, and protection measures to assess risk and set appropriate premiums
Managed customer concerns, complaints, and escalations, working to resolve issues and ensure a positive customer experience
State Farm Auto Liability
The Best
01.2023 - 03.2023
Investigated and evaluated auto liability claims, including assessing fault, determined coverage, and estimated damages
Collaborated with various parties, such as policyholders, claimants, law enforcement, and medical professionals, to gather information relevant to the claim
Assessed the risk associated with insuring a particular driver or vehicle, considering factors such as driving history, accident record, and policy limits
State Farm Auto Total Loss Specialist
Alacrity
02.2022 - 12.2022
Conducted thorough investigations into auto total loss claims, reviewed accident reports, vehicle damages, and other relevant information
Assessed the extent of damage and determined if a vehicle qualifies as a total loss based on company policies and guidelines
Utilized industry-standard tools and methodologies to accurately value vehicles and calculate settlement amounts for policyholders
Progressive Renters Claims Specialist
FKS
09.2021 - 02.2022
Investigated and assessed renters' insurance claims, including damage to personal property, liability claims, and additional living expenses
Reviewed documentation, photos, and other evidence to determine the validity of claims and assess the extent of damages or losses
Evaluate coverage limits and policy terms to determine the appropriate settlement amount
Communicated with policyholders, claimants, and other stakeholders to gather information, explain the claims process, and negotiate settlements
State Farm Auto Total Loss
Alacrity Solutions
05.2021 - 09.2021
Conducted thorough investigations of auto total loss claims, examining accident reports, vehicle damages, and other relevant information
Assessed the extent of damage and determine if a vehicle qualifies as a total loss based on State Farm's policies and guidelines
Addressed inquiries related to policy coverage, claims procedures, and settlement timelines
State Farm Property
The Best
08.2020 - 10.2020
Assumed responsibility for customer escalations referred by other internal departments, strategically managing issues to ensure their proper resolution
State Farm Bodily Injury Adjuster
The Best
09.2019 - 02.2020
Guided policyholders through the documentation required for total loss claims
Ensured accurate and timely processing of paperwork, including vehicle titles, insurance documents, and other relevant information
Handled customer concerns, complaints, and inquiries, working to resolve issues promptly and provided a positive customer experience during what can be a challenging time
Education
High School Diploma -
Metamora TWP High School
Metamora
05-2011
Skills
Policy Management
Claims Handling and Investigations
Time Management
Insurance Regulations
Strong Communication Skills
Conflict Resolution
Risk Assessment & Mitigation
Bodily Injury Adjusting
Property Desk//Field/Renters Adjusting
Auto Total Loss/Liability Adjusting
Environmental claims adjusting
Loading and unloading
Clean driving record
GPS and route planning
Route management
Certification
State Farm Auto
State Farm Property
Alabama
Arizona
Conneticut
Florida
Georgia
Indiana
Kentucky
Louisiana
Michigan
Mississippi
North Carolina
New Mexico
Nevada
South Carolina
Texas
West Virginia
Languages
English
Full Professional
Timeline
Enviornmental Specialist
Alacrity Solutions
07.2024 - 02.2025
Delivery Driver
Amazon
12.2023 - 07.2024
Environmental Claims
Alacrity Solutions
08.2023 - 10.2023
State Farm Property
QA Claims
03.2023 - 07.2023
State Farm Property
QA Claims
03.2023 - 05.2023
State Farm Auto Liability
The Best
01.2023 - 03.2023
State Farm Auto Total Loss Specialist
Alacrity
02.2022 - 12.2022
Progressive Renters Claims Specialist
FKS
09.2021 - 02.2022
State Farm Auto Total Loss
Alacrity Solutions
05.2021 - 09.2021
State Farm Property
The Best
08.2020 - 10.2020
State Farm Bodily Injury Adjuster
The Best
09.2019 - 02.2020
State Farm Auto
State Farm Property
Alabama
Arizona
Conneticut
Florida
Georgia
Indiana
Kentucky
Louisiana
Michigan
Mississippi
North Carolina
New Mexico
Nevada
South Carolina
Texas
West Virginia
High School Diploma -
Metamora TWP High School
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