Bryan Brown
Johnson City,Tennessee
Summary
Human Resources/Healthcare professional with extensive background in developing and executing HR strategies that align with business objectives. Known for strong focus on team collaboration and achieving results through effective talent management and employee development. Reliable and adaptable, possessing key skills in organizational development and performance management, ensuring productive and cohesive workforce.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Residential Manager
Mountain Youth Academy
07.2023 - Current
- Functions as a responsible member of the treatment planning team who observes and reports physical and behavioral symptoms under the direction of the Shift Supervisor/ Residential Manager
- In charge of all patient direct care activities to include all milieu scheduled groups and direct patient supervision through school, transports, visitation, transitioning through off campus passes, and admissions and discharges
- Oversaw daily operations within the facility, ensuring that all tasks were completed accurately and on time.
- Coordinated staff schedules efficiently, ensuring adequate coverage for all shifts while minimizing overtime expenses.
- Evaluated employee performance regularly, identifying areas for improvement and developing targeted action plans accordingly.
- Provided exceptional leadership during emergency situations, coordinating staff response efforts effectively to ensure resident safety.
- Improved resident satisfaction by addressing concerns and implementing necessary changes in residential programs.
- Served as an advocate for residents, ensuring their rights were protected and their voices were heard in matters that affected them directly.
- Implemented individualized care plans for each resident, resulting in improved overall well-being and personal growth.
- Continuously sought opportunities to improve the overall quality of life within the facility by staying informed on industry trends and best practices in residential care management.
- Managed budgets effectively, ensuring the allocation of resources to meet the needs of both residents and staff members.
- Reduced turnover rates for staff by providing ongoing training, support, and opportunities for professional growth.
- Ensured compliance with all state regulations and guidelines pertaining to residential care facilities.
- Devised and implemented patient and resident care plans, programs, policies and procedures.
- Increased resident participation in activities by creating diverse programming tailored to individual interests and abilities.
- Streamlined administrative processes, improving efficiency within the facility without compromising on quality of care or service delivery.
District Field Superintendent
American Homes 4 Rent
12.2017 - 02.2022
- Covering all invoicing and payment structures for central invoicing for vendor payment
- Covering move-out inspections to ensure house is up to company standards before it goes back on the market for rent to include assigning vendor and contractor work to be done
- Conduct move-in inspections to ensure home is up to code and standards before new tenants move in
- Developed detailed schedules and resource allocation plans, optimizing workforce utilization and reducing labor costs.
- Maintained documentation of all project activities, simplifying future reference needs and facilitating accurate reporting of results to stakeholders.
- Mentored junior staff by providing guidance on best practices in construction management, fostering a culture of continuous learning and development.
- Collaborated with architects and engineers on design modifications, ensuring seamless integration into existing structures while maintaining structural integrity.
- Facilitated strong relationships with clients, addressing concerns promptly and effectively to maintain client satisfaction throughout the project lifecycle.
- Evaluated bids from subcontractors, negotiating favorable contracts that aligned with project requirements and budgetary constraints.
- Assisted with business development efforts by accurately estimating construction costs for potential projects based on client requirements and market conditions.
- Conducted post-project evaluations, identifying areas for improvement and implementing lessons learned in subsequent projects to continually enhance performance.
- Spearheaded the development of project-specific safety training programs, increasing crew awareness of potential hazards and reinforcing safe working practices.
Human Resources Director
Paradies Lagadere
12.2015 - 12.2017
- Processed employee claims involving performance issues and harassment.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Streamlined HR processes for increased efficiency and improved service delivery.
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Established onboarding procedures to facilitate smooth transitions for new hires into the organization.
- Handled on-boarding process for newly hired employees and distributed all paperwork.
- Oversaw annual performance review process, providing guidance to managers on setting goals and measuring employee progress.
- Implemented policies and procedures to ensure compliance with federal, state, and company regulations.
- Spearheaded diversity and inclusion efforts, fostering a welcoming workplace environment for all staff members.
- Structured compensation and benefits according to market conditions and budget demands.
- Conducted thorough compensation analyses to maintain competitive pay structures within the industry market standards.
- Managed benefits administration, ensuring cost-effective coverage options for employees while staying within budget constraints.
- Collaborated cross-functionally with other department leaders to align HR strategy with overall business objectives.
- Coordinated internal communications efforts, keeping employees informed of important organizational updates and changes.
- Supported talent development through coaching sessions with key personnel, assisting them in reaching their professional growth objectives.
- Managed workforce planning initiatives, ensuring appropriate staffing levels across departments while minimizing costs associated with overtime or temporary workers.
- Optimized HRIS systems for better data accuracy and ease of use by both HR professionals and employees.
- Developed comprehensive training programs, resulting in higher employee satisfaction levels and performance improvements.
- Developed incentive program for hiring of and retaining of employees.
- Directed hiring and onboarding programs for new employees.
Store Manager
CVS Health
07.2014 - 12.2015
- Completes all store operational requirements by delegating and coaching employees to acquire results and follow up to ensure all tasks and responsibilities are performed correctly
- Maintains all front store and pharmacy staff by recruiting, hiring, counseling and coaching to appraise employee results
- Achieves all financial budgets and goals by creating weekly, monthly, and yearly plans and executing to achieve these goals
- Maintains payroll budgets by scheduling, hiring, coaching and maintaining store operated costs to stay within payroll guidelines and demand for schedule
- Ensures availability of merchandise through planograms, inventory management, sales topics, weekly ad goals, sales trends through category reporting, and stores own sales reports
- Determines category opportunities by reviewing category sales results, profit and loss statements, and corporate merchandising guidelines
- Main focuses on customer service
- Monitors results by weekly survey results and mycustomer, myimpact, and mce results
- Maintains all HR policies by initiating, coordinating and enforcing all employee and CVS policies and procedures and following up with coaching and counseling sessions
District Manager/ Family Video-Marcos Pizza
FAMILY VIDEO/HOOGLAND FOODS
12.2013 - 07.2015
- Every day running of business to include payroll, company hiring, daily sales, bank reconciliations, and training of all employees
- In charge of all merchandising, and product development for business
- Management of all company recruiting efforts and customer satisfaction results along with all daily focuses on sales drives and community events
- Ensures availability of merchandise through planograms, inventory management, sales topics, weekly ad goals, sales trends through category reporting, and stores own sales reports
- Maintains all front store staff by recruiting, hiring, counseling and coaching to appraise employee results
- Charged with District Training schedules for all upcoming managers and new orientation employees
- Ran weekly training TAC throughout Monroe, Gastonia, and Concord markets
- Weekly and monthly correspondence to align training throughout stores on new training courses and required monthly, and yearly training courses for all employees not in new hire status
Department Sales Manager
Lowes Home Improvement Stores
11.2009 - 12.2014
- Focuses on merchandising of new product and planning of remerchandising efforts for the store
- Resetting of store bays for EMS projects of product sets, refreshes, and new store planning of arriving product
- Overall supervision of all employees in department to include all training, reports analysis, sales budgets, specialist reports, district comp numbers, and all supervision of Pro and Specialist budgets with a focus on specialty sales and Commercial Business Management
- Managing of all departmental daily, weekly, monthly, and yearly operations
- Managing of planned merchandising, planogram support, product sets, display management, and pricing/ merchandising audits
- Oversaw all training for employees set according to the blueprints for success
- Colleague trainer for stores in Huntersville, Mooresville, and Troutman on Employee Orientation, inner departmental training and leadership for success courses
Electrical Pro
Lowes Home Improvement
04.2009 - 11.2009
- Oversee all department budgets, merchandising, and sales opportunities through various internal store programs
- Responsible for all contractor sales through Commercial Business Management System
- Focus in contractor sales through business visits, contractor meetings, and commercial sales programs
Protection Officer II/ Head of Security
Riverside Behavioral/Psychiatric Center
07.2006 - 04.2009
- In direct patient care on unit(s) ARTP (adolescent residential treatment program) CRTP (children’s residential treatment program) Adolescent Acute, and ITP (adult intensive treatment program) to include supervision of all patient care activities throughout scheduled day
- Managed whole hospital operations of security, patient transport, inventory, employee scheduling, and CSB transports
- Training to advanced level of Health Care supervision, security, and leadership
- Responsible for all maintenance security procedures, routine house work, and patient scheduling with hospital staff
- Ensured staffing for department and scheduling was complete along with all hospital training guidelines
Military Police Officer
United States Army
06.2003 - 11.2004
- Responsible for overall combat operations and security task force objectives
- Extensive training in Operational leadership and organization of platoon and company procedures
- Duties in Giessen, Germany to include police patrol of all included depot areas
- Supervision of lock-up and detainment area, and personal security for all visiting General Officers
- Responsibilities in Baghdad, Tikrit, Iraq to include area security, personal security protection, patrol leadership, and personnel and company protection
Education
Bachelors Degree Coursework -
OLD DOMINION UNIVERSITY
Norfolk, VA02.2007
Associates Degree Coursework -
THOMAS NELSON COLLEGE
Hampton, VA11.2006
Masters Certification -
US ARMY MILITARY POLICE SCHOOL
Fort Leonard Wood, MO11.2003
Skills
- Recruitment and hiring
- Training development
- Human resources operations
- Recruitment strategies
- Leadership development
- Workforce planning
- New employee training
- Retail operations
- Sales growth
- Coaching and mentoring
- Merchandise strategizing
- Performance monitoring
- Loss prevention
- Budgeting and cost control
Certification
- 1,200 Accumulated volunteer hours with Riverside Health System in Newport News, VA.
-2016 Human Resources Professional of the year.
-U.S. and Canada regional HR trainer for 2016 fiscal year.
Timeline
Residential Manager
Mountain Youth Academy
07.2023 - Current
District Field Superintendent
American Homes 4 Rent
12.2017 - 02.2022
Human Resources Director
Paradies Lagadere
12.2015 - 12.2017
Store Manager
CVS Health
07.2014 - 12.2015
District Manager/ Family Video-Marcos Pizza
FAMILY VIDEO/HOOGLAND FOODS
12.2013 - 07.2015
Department Sales Manager
Lowes Home Improvement Stores
11.2009 - 12.2014
Electrical Pro
Lowes Home Improvement
04.2009 - 11.2009
Protection Officer II/ Head of Security
Riverside Behavioral/Psychiatric Center
07.2006 - 04.2009
Military Police Officer
United States Army
06.2003 - 11.2004
Masters Certification -
US ARMY MILITARY POLICE SCHOOL
Bachelors Degree Coursework -
OLD DOMINION UNIVERSITY
Associates Degree Coursework -
THOMAS NELSON COLLEGE
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