Bryan Carey
Wilkes Barre Township,PA
Summary
Experienced Manager with an uncanny ability to build a rapport with customers and colleagues. Unmatched knack for numbers and controlling costs. Attentive to the bottom line, while still capable of enough discretion to keep healthy relationships between the business and consumer. Works well independently and with others, and is always willing to go above and beyond the basic requirements. Dedicated to the success of the business by any means necessary. Find myself taking on my assistant’s workload as well as mine, to be sure that things go smoothly.
Overview
16
16
years of professional experience
Work History
Store Manager
Kost Tire & Auto Service - Pierce St.
06.2021 - Current
- Build an up and coming store into a $2Million superstore
- Build strong connections with many commercial accounts, that intend to follow me to my next facility. Three of which are worth over $100k in sales per year each
- Build strong customer relations with a wide range of loyal retail customers
- Manage the shop and the counter with a strong drive for results from both ends of the business.
- Manage payroll and overhead all while accommodating the needs of the customer
- Direct a team of 5 skilled technicians, and 2 general service technicians
- Act as dispatch for hot shot deliveries, as this store has a built in driver to get tires to stores of need
- Strong knowledge of tires of all major manufacturers
- Vast experience in selling major drive-train and power-train replacement jobs
- Long-time connections with sales reps from reputable distributors such as Fenix, LKQ, Jasper, Transaxle etc.
Table Games Supervisor
Mohegan Sun Pocono
05.2018 - 06.2021
- Supervised and oversaw up to 8 games at once
- The supervisors duty is to provide excellent guest service, all while maintaining the fairness to the guest and casino
- Using the upmost discretion to keep both the guest and casino properly represented in any situation
- Created relationships with dealers and guests to have the clout to keep everyone happy in the fragile situations, like dealer mistakes
Table Games Dealer
Mohegan Sun Pocono
09.2012 - 06.2021
- Provided excellent guest service for the casino patrons
- Whether the guests were winning or losing, it is a dealer's job to make sure they wanted to come back
Sales Technician
Wal Mart Vision Center
01.2010 - 09.2012
- Sold and repaired eye wear for prescribed patients
- Led the team in sales for the majority of the time spent in the department
Customer Service Manager
Wal Mart Supercenter
06.2008 - 01.2010
- Build an up and coming store into a $2Million superstore
- Build strong connections with many commercial accounts, that intend to follow me to my next facility. Three of which are worth over $100k in sales per year each
- Build strong customer relations with a wide range of loyal retail customers
- Manage the shop and the counter with a strong drive for results from both ends of the business.
- Manage payroll and overhead all while accommodating the needs of the customer
- Direct a team of 5 skilled technicians, and 2 general service technicians
- Act as dispatch for hot shot deliveries, as this store has a built in driver to get tires to stores of need
Education
Associate of Arts - Criminal Justice
Luzerne County Community College
Nanticoke, PAHigh School Diploma -
Grand Army of the Republic
Wilkes Barre, PASkills
- Teamwork
- Problem-solving
- Creative thinking
- Multitasking
- Customer relations
- Motivation
- Prioritization
- Planning
- Networking
- Communicating
- Selling!
Timeline
Store Manager
Kost Tire & Auto Service - Pierce St.
06.2021 - Current
Table Games Supervisor
Mohegan Sun Pocono
05.2018 - 06.2021
Table Games Dealer
Mohegan Sun Pocono
09.2012 - 06.2021
Sales Technician
Wal Mart Vision Center
01.2010 - 09.2012
Customer Service Manager
Wal Mart Supercenter
06.2008 - 01.2010
Associate of Arts - Criminal Justice
Luzerne County Community College
High School Diploma -
Grand Army of the Republic
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