BRYAN CASTILLO
Las Cruces,NM
Summary
Assisted teams in delivering quality customer service through effective collaboration. Supported colleagues in adapting to changing environments to maintain team efficiency. Contributed to positive customer interactions by addressing inquiries and resolving issues promptly.
Overview
11
11
years of professional experience
Work History
FOOD AND CONSUMABLES
Walmart
Las Cruces, NM
09.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
FORKLIFT OPERATOR
Defender Services Inc
Hendersonville, NC
01.2023 - 08.2024
- Operated forklifts to efficiently transport materials throughout warehouse.
- Conducted regular equipment inspections to ensure safety compliance and operational efficiency.
- Assisted in loading and unloading shipments, maintaining organized inventory flow.
- Collaborated with team members to optimize warehouse layout for improved productivity.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
STORE FLOOR LEAD / FLOORING INSTALLER
Jaime Castillo
Asheville, NC
09.2015 - 01.2022
- Processed customer transactions accurately and efficiently using POS systems.
- Collaborated with team members to maintain store organization and cleanliness standards.
- Processed weekly truck shipments by unloading, scanning, detailing case contents and supervising product placement.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Installed various flooring types, ensuring quality and adherence to project specifications.
GENERAL RETAIL ASSISTANT
Alexandro
Asheville, NC
06.2018 - 11.2020
- Assisted customers with product selection, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems.
Education
High School Diploma -
Tc Robertson
AshevilleSkills
Fostered a welcoming environment through a friendly and optimistic attitude
Oversaw customer service operations to improve response times and service quality Developed training programs for staff to enhance customer interaction skills Implemented feedback mechanisms to drive continuous improvement in service delivery
Exhibited strong dependability and responsibility to ensure team success
Led collaborative initiatives across departments to enhance project outcomes and team synergy Championed teamwork by facilitating regular meetings and encouraging input from all members Cultivated a culture of collaboration that drove project success and innovation
Applied analytical skills to identify and resolve complex issues, ensuring seamless workflow
Engaged in verbal communication to convey information clearly and support project objectives
Languages
Spanish
Professional Working
Timeline
FOOD AND CONSUMABLES
Walmart
09.2025 - Current
FORKLIFT OPERATOR
Defender Services Inc
01.2023 - 08.2024
GENERAL RETAIL ASSISTANT
Alexandro
06.2018 - 11.2020
STORE FLOOR LEAD / FLOORING INSTALLER
Jaime Castillo
09.2015 - 01.2022
High School Diploma -
Tc Robertson