Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
47
47
years of professional experience
Work History
Optics and Ammunition Sales
Cabellas
Lehi, UT
05.2022 - 11.2022
Demonstrated respect, friendliness, and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Business Analyst
Zions Bancorporation
Salt Lake City, UT
04.2016 - 11.2022
Analyzed business processes to identify inefficiencies and recommend solutions.
Collaborated with cross-functional teams to gather and document user requirements.
Assisted in developing data-driven reports to support decision-making processes.
Conducted market research to inform strategic planning and project initiatives.
Worked with departments to improve work flow and leadership development.
Monitored project milestones to ensure timely delivery of objectives and goals.
Maintained documentation of business analysis activities for future reference and audits.
Facilitated workshops to gather feedback and improve user experience on projects.
Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
Interacted with internal customers to understand business needs and translate into requirements and project scope.
Consultant
RLG International - Oil & Gas Management Consulting
Vancouver
04.2010 - 04.2016
Led cross-functional teams to develop strategic initiatives improving operational efficiency.
Analyzed client needs to design tailored solutions enhancing business performance.
Facilitated stakeholder meetings to align project objectives and deliverables.
Developed comprehensive reports outlining project progress and recommendations for improvement.
Mentored junior consultants, fostering skill development and knowledge sharing.
Implemented process enhancements that streamlined workflows and reduced turnaround time.
Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Sales Manager
Pfizer
New York, NY
01.1985 - 02.2010
Led sales team to exceed quarterly targets through strategic planning and execution of promotional campaigns.
Developed training programs that improved product knowledge and selling techniques among team members.
Analyzed market trends to identify new business opportunities and refine sales strategies.
Implemented CRM system enhancements that increased customer engagement and streamlined sales processes.
Fostered relationships with key clients to ensure satisfaction and retention, driving long-term partnerships.
Conducted performance reviews, providing constructive feedback to enhance team effectiveness and morale.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Store Manager
Brookshire Grocery
Tyler, TX
04.1976 - 03.1985
Managed daily store operations, ensuring compliance with company policies and procedures.
Led team in achieving sales targets through effective merchandise management and customer engagement strategies.
Developed training programs for staff to enhance product knowledge and improve customer service skills.
Analyzed inventory levels and implemented strategies to minimize stock loss and optimize replenishment processes.
Oversaw budgeting and financial planning, driving cost-effective initiatives to improve profitability.
Implemented visual merchandising standards to enhance store presentation and drive customer traffic.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Education
MBA - Business
Dallas Baptist University
Dallas, Texas, TX
05-1979
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Flexible and adaptable
Dependable and responsible
Multitasking
Excellent communication
Timeline
Optics and Ammunition Sales
Cabellas
05.2022 - 11.2022
Business Analyst
Zions Bancorporation
04.2016 - 11.2022
Consultant
RLG International - Oil & Gas Management Consulting
Ammunition Stock Control and Accounting Specialist (89A) at United States Army National GuardAmmunition Stock Control and Accounting Specialist (89A) at United States Army National Guard