Bryan Fausset
Chesapeake,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Field Supervisor
Rs Andrews Heating & Air
Chesapeake, VA
07.2017 - Current
- Provided guidance to team members on job-related tasks, techniques, best practices.
- Tracked inventory levels of parts and supplies used in the field operations department.
- Assigned duties to field personnel according to their qualifications or experience level.
- Responded promptly to inquiries from customers regarding services provided by the company's field operations department.
- Supervised and coordinated daily activities of field personnel to ensure efficient operations.
- Ensured compliance with company policies and procedures as well as applicable laws and regulations.
- Conducted regular meetings with field staff to review work performance, discuss issues, and identify training needs.
- Conducted regular site inspections to maintain quality control standards.
- Delegated duties to employees based on skillset.
Service Technician
ONE HOUR HEATING AND COOLING
Virginia Beach, VA
04.2015 - 07.2017
- Replaced worn or damaged parts with OEM replacements as necessary.
- Troubleshot electrical circuits using schematics and diagrams.
- Provided technical support to customers over the phone and in person.
- Followed all safety protocols while performing work in potentially hazardous environments.
- Maintained accurate records of service calls, repairs, and parts used.
- Collaborated with team members to complete projects efficiently and effectively.
- Repaired faulty components such as motors, pumps, valves, switches.
- Installed new systems according to manufacturer specifications.
- Tested repaired items to ensure functionality before returning them to customers.
Education
GENERAL
Robert E. Fitch High School
Groton, CT06-2008
Skills
- Schedule development
- Operations Planning
- Quality Control
- Work Order Review
- Operational planning expertise
- Technical knowledge
- Field Operations
- Site Management
- Task Delegation
Certification
- CFC CERTIFICATION
Timeline
Field Supervisor
Rs Andrews Heating & Air
07.2017 - Current
Service Technician
ONE HOUR HEATING AND COOLING
04.2015 - 07.2017
GENERAL
Robert E. Fitch High School
- CFC CERTIFICATION
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