Bryan Friend
Alma,MI
Summary
Over 10 years of Salesforce development and integration experience, focusing on managed and unlocked packages. Demonstrated success in creating internal applications and client-facing solutions for the App Exchange. Strong expertise in delivering high-quality applications tailored to various business requirements. Recognized for improving team performance through mentorship and code reviews, leading to enhanced processes and deliverables.
Overview
13
13
years of professional experience
Work History
Staff Engineer
Live Oak Bank
2025.02 - Current
- Tracked changes, Login-As actions, and deployments with Audit team to ensure SOX compliance.
- Collaborated with two teams and business stakeholders to deliver weekly business needs using Kanban intake model.
- Facilitated third-party implementations by coordinating efforts across multiple teams.
- Conducted code reviews and architecture discussions weekly to ensure cross-team alignment.
- Monitored production environment closely for any changes that might affect system stability or performance.
- Maintained documentation related to software applications used within the organization.
Software Engineer Manager
Live Oak Bank
2024.01 - 2025.02
- Led a team of seven engineers across various disciplines to achieve project goals.
- Participated in regular meetings with stakeholders to discuss project progress, changes, and challenges.
- Utilized version control tools to manage source code across multiple projects.
- Facilitated Salesforce Architecture meetings, ensuring adherence to OOAD principles and best practices.
- Collaborated with product owners and project managers to communicate timelines and work-in-progress updates.
Principal Salesforce Engineer
Live Oak Bank
2022.06 - 2023.12
- Developed a centralized document management system integrating multiple file systems across various objects.
- Facilitated event storm sessions with product owners, developers, and internal stakeholders for feature planning.
- Enhanced scratch org creation and development using Salesforce Snapshots with nCino products and test data.
- Collaborated with AWS and Salesforce teams to centralize features between two Salesforce instances.
Senior Salesforce Engineer
American Express
2022.01 - 2022.05
- Led team of 5 engineers and 2 QA testers, enhancing collaboration across onshore and offshore locations.
- Mentored 3 junior engineers through comprehensive Salesforce learning roadmap, promoting best practices.
- Coordinated bi-weekly and weekly emergency deployments within large organization comprising 5 scrum teams.
- Developed coding standards with teams to accelerate code review process and improve quality.
Senior Salesforce Engineer
Live Oak Bank
2021.02 - 2021.12
- Developed unlocked packages to streamline application management.
- Enhanced nCino platform to align with user requirements.
- Collaborated with team of five engineers across dev-ops, automated testing, and Salesforce.
- Conducted code reviews and led weekly meetings to promote best practices.
Senior Salesforce Engineer
Code Science
2018.09 - 2021.02
- Developed applications for clients on Salesforce’s App Exchange, including third-party integrations and community portals.
- Facilitated requirement discussions with clients to determine feasibility and demonstrate completed projects.
- Conducted code reviews and design discussions to ensure high-quality deliverables.
- Mentored developers and trained teams to maintain application continuity.
Senior Salesforce Engineer
American Express
2015.05 - 2018.09
- Developed user-friendly features with simple enable/disable functionality.
- Integrated third-party applications for bank validations and e-signatures.
- Implemented community sites to enhance customer interaction.
- Designed Lightning pages to improve overall user experience.
- Established single-trigger architecture, OOP design principles, and documentation standards.
- Enforced coding standards across multiple teams to ensure quality output.
- Collaborated with senior engineers to create shell scripts for partial deployments.
Salesforce Engineer
IMS Health
2014.03 - 2015.05
- Developed caching system using Salesforce, Heroku, and AWS to dynamically generate UI layouts and SQLite databases.
- Engineered a calendar enabling drag-and-drop functionality for Salesforce objects, facilitating record creation and child records.
- Conducted code reviews and facilitated handoff discussions with offshore teams for previous release versions.
- Managed design discussions for features while introducing test case documentation.
- Oversaw technical documentation in Confluence to ensure clarity and accessibility.
Education
Bachelor of Arts - Game Design
University of Advancing Computer Technology
Tempe, AZ08.2010
Skills
- Salesforce and Heroku
- Salesforce architecture
- Code reviews
- Feature planning
- Third-party integration
- Agile methodologies
- Version control with Git and GitLab
- Visual collaboration with Miro and Lucid
- Code editing in Visual Studio Code and NVIM
- Command line interface with SF CLI
- Document signing with DocuSign
Timeline
Staff Engineer
Live Oak Bank
2025.02 - Current
Software Engineer Manager
Live Oak Bank
2024.01 - 2025.02
Principal Salesforce Engineer
Live Oak Bank
2022.06 - 2023.12
Senior Salesforce Engineer
American Express
2022.01 - 2022.05
Senior Salesforce Engineer
Live Oak Bank
2021.02 - 2021.12
Senior Salesforce Engineer
Code Science
2018.09 - 2021.02
Senior Salesforce Engineer
American Express
2015.05 - 2018.09
Salesforce Engineer
IMS Health
2014.03 - 2015.05
Bachelor of Arts - Game Design
University of Advancing Computer Technology