Bryan Frischer

Working with the Office of the CEO for a Fortune 50 client to define their digital product strategy, including the adoption of GenAI.

• Working directly with C-level executives and their direct reports to understand strategic objectives of the Office, translate them into actionable product plans, and develop a implementation roadmap to optimize the value of the Office.
• Objective and Key Result: improve Office value-delivered by 10% in current fiscal year.
• Collaborating with the Office to define and prioritize product roadmaps , ensuring alignment with overall company strategy and executive goals.
• Championing adoption and continuous improvement of Agile practices to enhance productivity, streamline workflows, accelerate solution delivery, and optimize value the Office provides to the company.
• Spearheading initiatives for emerging technologies (including GenAI) and innovative practices, driving continuous improvement.
• Managing project budgets , resource allocation, and timelines, ensuring optimal use of resources and alignment with financial constraints.
• Developing and maintaining dashboards and reports to track Office progress, product delivery, performance, and ROI, providing actionable insights to executives.

• Working directly with upper leadership at Fortune 500 companies to drive Agile business transformation.
• Taught executives and senior management to advocate for and facilitate Agile transformations, driving enterprise-wide alignment and buy-in across dozens of teams and hundreds of people.
• Conducted comprehensive training on transitioning from project-based to product-centric thinking, including the application of the Marketing Mix to internal corporate products.
• Developed and refined Agile operations, frameworks, and guidelines to optimize team performance and delivery leading to a measurable 25% increase in team performance.
• Created and delivered proprietary training, reference guides, and best practices to support Agile adoption and execution.
• Designed, produced, and taught weekly Agile training sessions for over 150 participants per session, enhancing organizational Agile proficiency. The training program has been running for 15 months and is ongoing.
• Successfully trained and certified 100+ people in SAFe and Agile methodologies, fostering widespread adoption and expertise.
• Highly experienced with Jira, Jira Align, Microsoft Azure DevOps.

Served as the Release Train Engineer for an enterprise Workday analytics and reporting implementation.

• Led a cross-functional team of 100+ members to successfully deliver continuous Workday releases over 18 months, ensuring alignment with business objectives and maximizing value delivery.
• Enhanced team performance by implementing key Agile practices, resulting in a 25% reduction in cycle time, while maintaining quality standards.
• Proactively identified and mitigated risks, which improved overall ART stability and delivery predictability.
• Fostered collaboration across teams and stakeholders through regular ART Syncs and PI Planning sessions, enhancing transparency and driving a 15% increase in cross-team dependencies resolved before PI execution.
• Mentored Scrum Masters and Product Owners, leading to a 10% increase in Agile maturity scores across the ART.
• Championed retrospective action items, resulting in 5 implemented process improvements that decreased bottlenecks and streamlined workflows, leading to faster delivery times.

Clarity Insights was a technology consulting firm providing enterprise-wide data warehousing and analytics solutions to large corporations; acquired by Accenture in 2020.

For a large healthcare payor:

• Championed Agile methodologies resulting in improved project timelines, team collaboration, and adaptability to changing requirements.
• Remediated a troubled project and Scrum team that was struggling with Agile and behind on delivery; successfully brought the project to on-time delivery and improved team morale, scoring the highest team morale in the department.
• Utilized data analytics to monitor project performance, track key metrics, and provide actionable insights to drive informed decision-making and continuous improvement.
• Led on-time, on-budget large-scale, enterprise-wide data warehousing solutions to support claims processing and actuarial analysis. Integration with multiple source systems including Facets claims processing.
• Oversaw project budgets, resource allocation, and timelines, ensuring optimal use of resources and adherence to financial constraints. Senior Consultant.

• Led enterprise-wide data warehousing projects in the healthcare industry.
• Guided the implementation of Agile methodologies.
• Defined and monitored metrics to monitor project performance.
• Oversaw project budgets, resource allocation, and timelines for both the client and for Clarity; projects over $2M.

• Directed end-to-end data analytics projects for Specialty Pharmacy, ensuring timely and successful delivery of insights and solutions to support business objectives.
• Designed and implemented data-driven strategies to optimize specialty pharmacy operations.
• Stakeholder Collaboration: Engaged with cross-functional teams and stakeholders to define project scope, gather requirements, and ensure alignment with business goals.
• Managed project timelines, resources, and budgets, utilizing Agile and traditional project management methodologies to drive efficiency and achieve project milestones.
• Created and maintained dashboards and reports to track key performance indicators (KPIs), monitor project progress, and communicate findings to senior management and stakeholders.
• Identified potential risks and issues related to data analytics projects, developed mitigation strategies, and managed project risks to minimize impact on project deliverables.
• Led and mentored team of data analysts and developers, fostering collaborative environment and ensuring high-performance and professional growth.
• Managed relationships with external vendors and clients, overseeing deliverables, and ensuring alignment with project requirements and expectations.

• Successfully managed multi-million dollar installation of third-party software to manage communications between Walgreens corporate headquarters and all 8,000+ stores. Integrated Tableau into solution for ad hoc reporting and analysis of workload capacity. Managed team of 5 direct project reports. Managed all project phases from business requirements to performance testing to implementation. Maintained vendor relationship and contract.
• Successfully managed $400,000 project to implement an online managerial accounting system for 7,000+ locations nationwide, across four lines of business. Worked directly with Corporate Vice Presidents, Market Vice-presidents, Directors and Managers to develop requirements. Coordinated efforts between Walgreens, HomeCare, TakeCare Consumer Solutions and TakeCare Employer Solutions to provide data to the new system. Managed team of six technical consultants to implement the system.
• Successfully implemented the Walgreens National item master project for the proper calculation of local sales tax nationwide. Led a 24-person project team cutting across 9 departments. Developed and led nine requirement sessions to gain agreement across all departments for new business processes. Developed ad hoc reports and data for Accounts Payable and Tax to analyze the volume and nature of internal invoices.