Java
Bryan Gavigan
Network Engineer
Mesa,AZ
Summary
Analytical Network Engineer offering 12+ years administering and troubleshooting infrastructure devices. Demonstrated success advising clients in hardware and software selection. Deep knowledge and experience with Cisco IOS, Palo Alto and F5 technologies.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
2
2
Certificates
Work History
Network Engineer II
Sprouts Farmers Market
Phoenix, AZ
01.2019 - Current
- Provided network support services for over 350+ remote store locations containing firewalls, switches, and access points
- Performed troubleshooting for Juniper, Cisco and packet analysis.
- Initiated and managed network test facilities to verify network hardness and resilience.
- Managed over 20 escalated support calls per day as well as 24/7 on-call support
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Established robust infrastructure and data capacity for new applications.
- Provided detailed network diagrams and procedural guidelines.
- Managed, tracked and coordinated problem resolution and escalation processes.
- Applied tier-isolation best practices to support multi-tier architectures.
- Created VPN infrastructure and allowed for secure remote connections.
Network Administrator
Transdev
Mesa, AZ
01.2015 - 01.2019
- Designed and implemented 100% of Transdev's data-center colocation with full best practices
- Configured networks for smooth, reliable operation to meet business processes and objectives.
- Performed day-to-day LAN and WAN administration, maintenance and support.
- Verified continuity of computer and telephone system services for users through class-based queuing strategy over QoS and DMVPN
- Consulted with management to determine scope and priorities of projects and to discuss system capacity and equipment acquisitions.
- Planned annual budgets to fund IT projects and control spending.
- Provided on-call support and managed over 40 escalated support calls per day
- Installed, configured and supported 4000+ network devices for local area network (LAN), wide area network (WAN) and Internet systems
- Authored documentation for system configuration and troubleshooting.
- Implemented network security measures to minimize data loss.
Network Administrator
Robert Half Technology - Contracted To Transdev
Mesa, AZ
10.2014 - 01.2015
- Performed day-to-day LAN and WAN administration, maintenance and support.
- Configured networks for smooth, reliable operation to meet business processes and objectives.
- Assisted IT staff on troubleshooting issues and closing calls.
- Identified and immediately resolved issues with network devices.
Network Engineer
Premise One Inc.
Mesa, AZ
10.2011 - 10.2014
- Conducted 100+ wireless surveys and implemented design methodology for large warehouses and hospitals.
- Managed install of Cisco and Meraki wireless systems and performed deep inspection to troubleshoot problems.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Designed and implemented robust VoIP systems to hospitals and verified E.911 and HIPAA standards
- Liaised with stakeholders to keep project goals and deadlines on target and achieved 98% deadline completion with truncated timetables
- Provided detailed network diagrams and procedural guidelines.
- Performed troubleshooting for Juniper, Cisco and packet analysis.
IT Field Technician
TekWorks - Contracted To First Solar
Phoenix, AZ
10.2008 - 10.2011
- Managed 30 support calls per day and conducted weekly site visits to remote solar plants.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Configured hardware, devices and software to set up work stations for over 1000+ employees
- Removed malware, ransomware and other threats from 1000s of laptops and desktop systems.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Bachelor of Science - Software Engineering
Arizona State University
Tempe, AZ 01.2020 - Current
Associate of Arts - Computer Science
Maricopa Community Colleges - Chandler-Gilbert Community College
Chandler, AZ 01.2015 - 05.2017
Skills
Deep Packet Analysis/Wireshark
Ansible
Meraki
F5 BIG-IP and LTM
Palo Alto and Panorama
Fortinet
Microsoft 365 Graph/Teams/Azure Cloud
Datacenter Standards
Firewall management tools
Security architecture and technologies
MPLS VPN implementation
PVST and MST knowledge
Routing protocol expertise
Fixed wireless networks
QoS/CoS expertise
Accomplishments
- Achieved full Cisco Call Manager integration with Microsoft Teams by completing Direct Routing configuration with accuracy and efficiency.
- Collaborated with team on an Azure vMX installation in the development of a full cloud driven disaster recovery solution
- Moved entire organization to wired and wireless 802.1X security solution while integrating existing Okta Verify infrastructure
Software
Python
C/C#
IOS
Junos OS
F5 TCL
Certification
CCNA
Timeline
Scrum Master Certification
06-2022
CCNA
08-2020
Bachelor of Science - Software Engineering
Arizona State University
01.2020 - Current
Network Engineer II
Sprouts Farmers Market
01.2019 - Current
Associate of Arts - Computer Science
Maricopa Community Colleges - Chandler-Gilbert Community College
01.2015 - 05.2017
Network Administrator
Transdev
01.2015 - 01.2019
Network Administrator
Robert Half Technology - Contracted To Transdev
10.2014 - 01.2015
Network Engineer
Premise One Inc.
10.2011 - 10.2014
IT Field Technician
TekWorks - Contracted To First Solar
10.2008 - 10.2011