Joel Wineland

Summary

Versatile IT Professional with extensive experience in project management and technical support. Expert in creating secure, resilient solutions for diverse industries, driving operational efficiency and client satisfaction. Results-driven Network Engineer with expertise in network security, multivendor environments, and identity management. Proven track record in implementing secure, resilient network connectivity and enhancing cybersecurity incident response.

Overview

years of professional experience

years of post-secondary education

Certification

Work History

Network Engineer - Network Services Team Lead

Pinnacle IT

Little Rock, AR

02.2017 - Current

Responsible for all aspects related to secure, performant, resilient network connectivity: Firewalls, routers, switches, wireless, VPN, structured cabling
Manage over 50 unique client networks across the State of Arkansas
Implement end-to-end connectivity in complex, multi-site organizations: Firewalls, SD-WAN, Site-to-Site VPNs, ISP Path Redundancy, High-Availability, Switching, Wireless
Establish modern Identity and Access Management strategies to improve security posture: Active Directory, NPAS, Entra, Duo
Patch management: Track CVEs across our technology stack, deploy patches to reduce attack surface
Spearhead NOC operations: escalation point for trouble tickets, outage resolution, cybersecurity incident response
Manage core network services like Active Directory, DHCP and DNS, manage virtual machines in VMware and Hyper-V environments
Plan and install Wi-Fi solutions for large-scale environments - perform predictive, active, and passive site surveys to plan for signal strength, SNR, interference
Structured cabling, cable management, server and network room organization
Act as an additional resource as needed for Help Desk and Field Services teams, demonstrating excellent customer service

Inside Sales Solution Specialist

Hewlett Packard Enterprise

Conway, Arkansas

02.2014 - 02.2017

Built proposals for Enterprise Server and Storage solutions with attention to Compute Requirements, Power Budget, RAID, Capacity Planning
Designed campus network solutions using Aruba Airwave for predictive surveys
Conducted lead qualification and customer relationship management activities
Conducted product demonstrations to showcase features and benefits to potential clients.

Education

Bachelor of Science - Business Management

Arkansas Tech University

Russellville, AR

08.2009 - 12.2013

Skills

Multivendor Expertise: Cisco, Fortinet, Dell, Sonicwall, Watchguard, Aruba, Ubiquiti
Operating Systems: Windows, Linux
Cloud Technologies: Microsoft 365, Azure
Identity and Access Management: Active Directory, Duo, Entra, Multifactor Authentication, RADIUS, SSO, SAML
Network Security: Next-Gen Firewalls, Intrusion Prevention, Deep Packet Inspection, Content Filtering, Access Control Lists, VPNs, ZTNA, SD-WAN, Certificates

Switching: STP, LAG, stacking, VLANs, fiber-optics
Wireless technologies: Wi-Fi7, spectrum analysis, site surveys
Core network services: Directory Services, DHCP, DNS, File Sharing
Network monitoring and analysis: Syslog, SNMP, Netflow, Wireshark