Bryan Gold Jr.
Lawrence,KS
Summary
Eager to learn how to establish a solid background in managing client relationships and ensuring customer satisfaction. With the experience of working with patrons for over a decade, I'm hoping to demonstrate the ability to analyze client needs and deliver tailored solutions, enhancing both client retention and profitable business outcomes.
Overview
16
16
years of professional experience
Work History
Managing Bartender
Sandbar
09.2018 - Current
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
- Enhanced team productivity by delegating tasks and overseeing workflow in a fast-paced environment.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Implemented effective scheduling practices that maximized staff coverage during peak hours of operation.
Manager, Bartender, Barista
Henry’s On 8th Street
09.2012 - 03.2020
- Responsible for delegating tasks to Henry’s employees as well as coordinating bar operations while maintaining full knowledge of bar and menu items
- Established and maintained relationship with customers to insure highest level of shop operations
- Oversaw and upheld health and safety codes to meet and maintain quality control standards
Manager, Bartender, Server
Encore Café
09.2010 - 03.2015
- Delivered quality food and beverage service to guests in a responsible manner while building an inviting atmosphere
- Trained and provided continued guidance for service staff to insure timely compliance of tasks
Tennis Instructor
The City of Prairie Village
07.2008 - 08.2010
- Instructed group clinics and private lessons via the Parks and Recreation Department of Prairie Village
Education
Eastern Languages and Culture
The University of Kansas
Lawrence, KSSkills
- Accommodating
- Positive
- Reliable
- Customer service
- Inventory management
- Event coordination
Timeline
Managing Bartender
Sandbar
09.2018 - Current
Manager, Bartender, Barista
Henry’s On 8th Street
09.2012 - 03.2020
Manager, Bartender, Server
Encore Café
09.2010 - 03.2015
Tennis Instructor
The City of Prairie Village
07.2008 - 08.2010
Eastern Languages and Culture
The University of Kansas
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