Bryan Henriquez
The Bronx,NY
Summary
Bilingual sales professional with proven customer relationship skills. Combines technical knowledge with persuasive communication abilities in both English and Spanish to deliver exceptional client experiences, and drive results. Leverages technological aptitude, meticulous attention to detail, and a consultative approach to identify customer needs and provide tailored solutions. Demonstrated success in building rapport with diverse clientele while effectively communicating information. Seeking a sales position where I can utilize my industry knowledge, multilingual capabilities, and relationship-building strengths to exceed targets, and contribute to company growth.
Overview
6
6
years of professional experience
Work History
School Bus Driver
Worcester Public Schools Transportation
Worcester, USA
09.2022 - 04.2025
- On a daily basis, I would inspect and operate large vehicles.
- While ensuring the safety of children and passengers on board, while maintaining a clean environment, following all road laws and timeliness.
- Also, I would maintain adequate communication between parents, children, and staff members.
- Managed time efficiently so that routes are completed within allotted timespan.
Head of Business Development
Nugo Mobile Detailing
Worcester, MA
04.2019 - 11.2023
- As a founding partner of the mobile detailing company, I developed strategies in order to drive in sales leads.
- Researched current market conditions, competitor activity, legal issues and regulatory changes that may impact the industry or organization.
- Developed pricing models based on the cost analysis of resources used in providing services.
- Coordinated resources across multiple departments to ensure successful delivery of projects.
- Identified target markets through demographic analysis of customer data sets.
- Created presentations and proposals for potential clients outlining the value of services offered.
- Directed and coordinated products, services and sales activities.
Quick Service Advisor & State Vehicle Inspector
Imperial Hyundai
Milford, USA
10.2021 - 09.2022
- Cultivated robust customer relationships through personalized consultations and effective solutions, boosting client satisfaction.
- Leveraged bilingual skills to interpret and translate for Spanish-speaking customers, expanding market reach and converting prospects.
- Managed appointment scheduling to optimize sales opportunities and maintain workflow efficiency.
- Conducted thorough product inspections to ensure compliance with regulations, enhancing customer confidence.
- Acted as liaison between clients and technical team, facilitating communication that improved experience and retention.
Education
Trade Certification - Electrical
The Peterson School
Worcester, MA01-2020
High School Diploma -
Urban Assembly For Media Studies
New York, NY06.2019
Skills
- Technology proficiency
- Bilingual communication
- Customer service
- Commercial vehicle operations
- Sales strategies and engagement
- Market analysis and pricing
- Client relationship management
- Demographic insights
- Attention to detail
- Strategic planning
- Adaptability
- Multitasking capacity
- Goal tracking
- Information analysis
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
School Bus Driver
Worcester Public Schools Transportation
09.2022 - 04.2025
Quick Service Advisor & State Vehicle Inspector
Imperial Hyundai
10.2021 - 09.2022
Head of Business Development
Nugo Mobile Detailing
04.2019 - 11.2023
Trade Certification - Electrical
The Peterson School
High School Diploma -
Urban Assembly For Media Studies
Similar Profiles
Michaela DavisMichaela Davis
Instructional Assistant / Kindergarten Teacher at Worcester County Public SchoolsInstructional Assistant / Kindergarten Teacher at Worcester County Public Schools
Kathleen M. KeefeKathleen M. Keefe
School Registered Nurse at Worcester Public SchoolsSchool Registered Nurse at Worcester Public Schools
Kimberly SychtyszKimberly Sychtysz
Occupational Therapist at Worcester Public SchoolsOccupational Therapist at Worcester Public Schools
Dinelson DominguezDinelson Dominguez
Mechanic at Liam B Auto RepairMechanic at Liam B Auto Repair
Ashley FergusonAshley Ferguson
Customer Service Representative/Office Clerk at Master FireCustomer Service Representative/Office Clerk at Master Fire