Bryan Hileman
Kansas City,KS
Overview
16
16
years of professional experience
Work History
Information Technical Specialist (Cyber Security)
Internal Revenue Service
Kansas City, KS
07.2018 - Current
- Supported enterprise cybersecurity operations by managing IT incident lifecycle processes and ensuring compliance with federal governance standards policies and programs.
- Utilize IRWORKS, system of record, to document security incidents from intake through resolution, maintaining audit readiness and accountability.
- Play a key role in IT access governance by developing and revising workflows using systems such as BEARS and SPLUNK.
- These efforts ensure alignment with evolving security requirements, legislative mandates, and internal policy changes.
- My work directly supports the organization’s ability to manage access control effectively and maintain compliance across complex IT environments.
- Write and/or update policies and Standard Operating Procedures (SOPs) to ensure they align with enterprise-wide functional user requirements.
- Also prepared briefing to higher officials based on my recommendations.
- Responsible for reviewing Risk-Based Decision (RBD) documentation and coordinating approvals with Authorizing Officials.
- Ensure that IT investments and access decisions align with the agency’s risk posture and regulatory expectations.
- My analytical skills are further demonstrated through my use of Splunk to monitor privileged account activity, identify anomalies, and recommend corrective actions to managers and higher officials to strengthen security controls.
- In addition to technical responsibilities, Provide advisory support to program managers, subject matter experts, and contractors.
- Provides guidance on IT security policies, compliance requirements, and access management processes.
- My recommendations have led to IT process improvements that enhance transparency, reduce complexity, and improve tracking of IT activities and investments.
Facility Support Assistant (Physical Security)
Department of Army
Ft Leavenworth, KS
06.2017 - 07.2018
- Ensured that information systems and facility operations complied with federal security standards for both classified and unclassified environments.
- Managed personnel access requests using JPAS and related systems, ensuring strict adherence to federal policies and audit requirements.
- I maintained visitor control logs and access documentation to support accountability and regulatory oversight.
- My responsibilities also included advising leadership on physical and technical security measures that impact IT operations.
- Acting as a liaison between stakeholders and higher-level management, I helped implement procedural updates that improved operational efficiency and compliance.
Information Technology & Telecommunications Specialist
35th Infantry Division, US Army
Ft Leavenworth, KS
11.2010 - 03.2012
- Led the development of enterprise reporting applications using Microsoft Access and SQL, consolidating multiple data sources into unified system.
- The systems applications developed provided executive level leadership with visibility into operational readiness for over 15,000 personnel spread out over multiple states.
- To develop the applications, I had to interview executive leadership, middle managers, and those inputting data to determine the needs of all levels who would be using the applications.
- Using the unit’s and traditional IT change management processes, IT governance principles, and life-cycle management principles to ensure application integrated into existing network configuration.
- Before launching I also developed implemented testing procedures to ensure both user satisfaction and eliminate potential integration problems.
- My ability to perform root cause analysis allowed me to identify and resolve recurring system issues, improving overall performance and reliability.
- My other duties included coordinating cross-functional teams during large-scale operational exercises involving General Officer level units to ensure integrated IT support and adherence to established standards.
- This included the integration of video teleconferencing, developing traditional and IP based telephones, and satellite communications systems.
- Integration for these exercises was complicated by need for both unclassified and classified systems to be operational and ensure that these systems remain separated.
- My experience includes preparing executive briefings and technical documentation to inform leadership decisions and support strategic planning.
Timeline
Information Technical Specialist (Cyber Security)
Internal Revenue Service
07.2018 - Current
Facility Support Assistant (Physical Security)
Department of Army
06.2017 - 07.2018
Information Technology & Telecommunications Specialist
35th Infantry Division, US Army
11.2010 - 03.2012