Overview
Work History
Education
Skills
Certification
Websites
Work Availability
Affiliations
Software
Languages
Work Preference
Interests
Timeline
Generic
Bryan Hyland

Bryan Hyland

Silverdale,WA

Overview

6
6
years of professional experience
2
2

Cybersecurity Degrees

10
10

Industry Certifications

Work History

IT Specialist (Operations Specialist)

USDA - Rural Development
01.2023 - Current
  • Provision New Salesforce Sandboxes
  • Systems Administration Tasks
  • Maintain and Track Salesforce Cases
  • Deploy Developed Salesforce Projects/Code into Development, Certification, and Production Environments
  • Track Salesforce Org Health for 3 Salesforce Orgs
  • Ensure Production Environment is Healthy
  • Work Closely with Developers to craft and run SOQL queries in Salesforce environments
  • Write BASH scripts to automate administrative tasks
  • Create/Update/Review/Approve Python scripts and utilities
  • Review Development teams' utility code for security flaws that scans may have missed
  • Create/Update/Review administrative process documentation
  • Routinely explain technical development terms from developers into administrative understanding for supervisors and co-workers
  • Work closely with Cybersecurity to ensure that 3rd party tools adhere to security controls
  • Founding member of Employee Assurance Committee to ensure that non-management employees concerns are heard by upper management
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Explain technical information in clear terms to promote better understanding for non-technical users.
  • Use Jira ticketing system to manage and process support actions and requests.
  • Create user accounts and assigned permissions.

Application Software Developer

USDA - Rural Development
12.2021 - 01.2023
  • Created Apex Triggers and Classes within Salesforce platform environment
  • Created Lightning Web Components, consisting of HTML, CSS, and JavaScript components, within Salesforce platform environment
  • Lead technical designer and developer on the USDA - RD Congressional Announcement Management System (CAMS) application
  • Lead technical designer and developer on the USDA - RD TeamRD Undersecretary internal employee application
  • Used SOQL queries within Apex classes to get data from and update Salesforce object records
  • Engineered and develop new Salesforce applications
  • Analyzed code upgrades and cybersecurity implications of legacy applications (Visual Basic, Java, etc)
  • Consulted for cybersecurity team on software vulnerabilities in legacy applications
  • Mentored less experienced team members
  • Collaborated with Data Engineers to automate data transfer from data warehouse to Salesforce objects
  • Work closely with project managers and business analysts to create understandable user requirements and stories to distribute to the development team
  • Resolved system test and validation problems to provide normal program functioning.
  • Created software applications in test-driven development environment.
  • Explained project technical risks and benefits during project kick-off.
  • Guided team in layout modifications to improve functionality.
  • Developed and implemented personalized client solutions using programming language expertise.
  • Collaborated with stakeholders regarding project capabilities and limitations to deliver optimal functionality.
  • Participated in design and planning exercises for future software rollouts.
  • Coordinated deployments of new software, feature updates and fixes.
  • Estimated work hours and tracked progress using Scrum methodology.
  • Designed and developed forward-thinking systems that meet user needs and improve productivity.
  • Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
  • Supervised work of programmers, designers and technicians, assigned tasks and monitored performance against targets.
  • Authored code fixes and enhancements for inclusion in future code releases and patches.
  • Translated technical concepts and information into terms parties could easily comprehend.
  • Corrected, modified and upgraded software to improve performance.
  • Proved successful working within tight deadlines and a fast-paced environment.

Linux Integrator - U.S. Navy Contractor

OpalSoft, Inc.
03.2021 - 12.2021
  • Wrote new RPM packages for customized Red Hat Enterprise Linux distribution
  • Updated old packages for customized Red Hat Enterprise Linux distribution
  • Wrote new Bash scripts to automatically provision SAN device on system installs
  • Created new Cisco Nexus Switch configuration files
  • Created new Cisco firewall appliance configuration files
  • Traced network issues within air-gapped network system using tools such as Wireshark and Tcpdump.
  • Created new GRUB2 configurations to work with UEFI on customized Red Hat Enterprise Linux distribution
  • Customized Red Hat Enterprise Linux for specialized system
  • Helped to prioritize and distribute tasks among team members
  • Worked closely with Cybersecurity personnel to ensure that all network infrastructure complied with STIGs.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained new team members to apply best coding best practices and proper use of development tools.
  • Analyzed user feedback to gather input and identify areas required for improvement.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated customer needs and feedback to drive product and service improvements.

Web Developer - U.S. Navy Contractor

OpalSoft, Inc.
02.2021 - 03.2021
  • Developed within the ServiceNow Application Framework using JavaScript and CSS
  • Supported Team with fresh ideas
  • Revamped the Application Service Catalog that all Naval Bases in the area use
  • Added New Application Service Catalog Service Categories
  • Added New Application Service Catalog Services
  • Verified Correctness of Application Service Catalog Categories and Services
  • Discussed site and app requirements with clients to produce actionable development plans.
  • Took concepts and produced design mockups and prototypes to strengthen designs, enhance user experiences and improve site interactions.
  • Conducted unit testing to deliver optimal browser functionality.
  • Developed user-friendly web forms with validation and error handling.
  • Employed coding practices based on commonly accepted standards to establish site layout and user interface.
  • Collected, defined and translated user requirements into project designs and implementation plans.
  • Proved successful working within tight deadlines and a fast-paced environment.

Software Testing Engineer - U.S. Navy Contractor

OpalSoft, Inc.
09.2020 - 02.2021
  • Created testing framework where there wasn't one before
  • Designed application tests conforming to new testing framework
  • Conducted application tests in a standardize fashion
  • Created test documentation standard
  • Documented completed tests with standardized documentation template
  • Helped developers debug issues found during testing
  • Managed code source control repository using Git and GitBash
  • Handled all merge conflicts for/with developers
  • Maintained master/main branch of source control repository
  • Participated in peer code reviews to provide suggestions for improvement in processes and design.
  • Coordinated with software developers to evaluate new technological tools, alternate processes and new designs to improve functionality and quality.
  • Developed technical root cause analyses and corrective actions for problems detected in testing.
  • Influenced better software design through testing, promotion of quality engineering practices and advanced quality concepts.
  • Supported product managers and development teams across phases of testing from planning to execution, troubleshooting and reporting within high-volume, agile environment.
  • Proposed development and testing improvements to positively impact usability, function and performance.
  • Determined test requirements and built jobs to meet quality requirements and benchmarks in support of internal software developers.
  • Created test cases and test scripts to maintain cohesive team approach to product development.
  • Developed software and testing protocols in agile testing environment, working effectively with development teams.
  • Collaborated with developers and project managers to assess program capabilities, features and testing demands.
  • Met tight deadlines to satisfy client demands and project timelines.
  • Conducted regression testing, analyzed results, and submitted observations to development team.
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
  • Participated in available trainings to improve software knowledge.
  • Assessed software bugs and compiled findings along with suggested resolutions for development team members.
  • Identified and tracked software defects and supported developers in resolving problems by completing additional tests.
  • Reviewed requirements, specifications, and technical design documents to provide timely and meaningful feedback.
  • Coordinated regression test automation activities across supported applications.

Field Services Technician - U.S. Navy Contractor

Perspecta, Inc.
12.2019 - 08.2020
  • Computer Hardware Issue Diagnostics
  • Computer Hardware Installation
  • Computer Hardware Procurement
  • Windows 10 Operating System Issue Diagnostics
  • Windows 10 Software Issue Diagnostics
  • Windows 10 Software Installation/Repair
  • Windows 10 Operating System Repair/Re-imaging
  • Computer Administration/Active Directory
  • Network Issue Identification
  • User/Customer Service
  • Security Incident Resolution
  • Computer Related Recommendations to Users/Customers
  • Hewett Packard Service Manager/Incident Ticket Handling
  • Procedure Development/Writing
  • Administration Using Basic PowerShell
  • Wrote PowerShell scripts to remotely pre-install Windows 10 Upgrade Packages
  • Handled isolation and repair of malware infected or security compromised workstations

Petty Officer 2nd Class (Ret.)

U.S. Coast Guard
05.2005 - 05.2017
  • Team Leader
  • Team Member
  • Facilities Manager
  • Instructor
  • Project Lead
  • Personnel Manager
  • Scheduling Manager
  • Mechanic
  • Shipboard Firefighter
  • Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
  • Executed tactical operations with accuracy and control.
  • Monitored and assessed mission progress and provided updates to command.
  • Handled administrative requirements, maintained records and submitted operational reports.
  • Coordinated activities of subordinate personnel to support mission success.
  • Prepared and delivered investigative reports and briefings.

Education

Bachelors of Science - Cybersecurity and Information Assurance

Western Governors University
Salt Lake City, UT
09-2024

Associates of Science - Computer Information Systems - Security

Olympic College
Bremerton. WA
06-2020

Associates of Science - Fire Science

American Military University
Charles Town, WV
08-2013

Skills

  • Cisco Networking
  • Linux Administration
  • Cloud Administration
  • BASH
  • Python
  • Basic Rust
  • Basic Go
  • C/C
  • Network Configuration
  • Network Security
  • Secure Software Development
  • Kali Linux

Certification

Cybersecurity Analyst (CySA+) CompTIA https://verify.comptia.org

Verification Code: VZYT93TTHER41PC2


Security+ CompTIA https://verify.comptia.org

Verification Code: C6FKBMNPYDFQQH3L


Cloud+ CompTIA https://verify.comptia.org

Verification Code: 0SPJ5HXSJJV4QR9H


Linux+ CompTIA https://verify.comptia.org

Verification Code: 0SPJ5HXSJJV4QR9H


Network+ CompTIA https://verify.comptia.org

Verification Code: 3XL60F0MZL1Q1DCQ


Project+ CompTIA https://verify.comptia.org

Verification Code: R5NQ2TXFRHRQQTWT


A+ CompTIA https://verify.comptia.org

Verification Code: JYXBY6HNSLE41TGD


Systems Security Certified Practicioner ISC2 https://www.credly.com/badges/2dcf9c9d-5638-45c6-8ced-699ce5563782/public_url


Certified Cloud Practicioner AWS https://www.credly.com/badges/400c0c3a-7278-43de-a318-c80c085d7e83/public_url


PenTest+ CompTIA http://verify.CompTIA.org August 2024

Verification Code: V6NZM02Z3FE41LCV

Websites

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

  • CompTIA
  • ISC2
  • AWS

Software

Rust

Python

BASH

C

JavaScript

HTML

CSS

C#

PowerShell

Linux Administration

Network Administration

Languages

English
Native or Bilingual

Work Preference

Work Type

Full Time

Location Preference

Remote

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsWork from home optionPaid time offPaid sick leave401k match

Interests

Linux

Open Source

Family

Steam Deck Gaming

Baseball

Basketball

Technology

Timeline

IT Specialist (Operations Specialist)

USDA - Rural Development
01.2023 - Current

Application Software Developer

USDA - Rural Development
12.2021 - 01.2023

Linux Integrator - U.S. Navy Contractor

OpalSoft, Inc.
03.2021 - 12.2021

Web Developer - U.S. Navy Contractor

OpalSoft, Inc.
02.2021 - 03.2021

Software Testing Engineer - U.S. Navy Contractor

OpalSoft, Inc.
09.2020 - 02.2021

Field Services Technician - U.S. Navy Contractor

Perspecta, Inc.
12.2019 - 08.2020

Petty Officer 2nd Class (Ret.)

U.S. Coast Guard
05.2005 - 05.2017

Bachelors of Science - Cybersecurity and Information Assurance

Western Governors University

Associates of Science - Computer Information Systems - Security

Olympic College

Associates of Science - Fire Science

American Military University

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Bryan Hyland