BRYAN KLECKNER
Rancho Cordova,US
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Assistant
Summit Naturopathic
Folsom, California
04.2026 - Current
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Facilitated internal communication by distributing memos and announcements.
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Managed daily office operations and maintained a clean and efficient workspace.
- Maintained confidentiality of sensitive information and documents.
- Supported bookkeeping tasks such as invoicing and expense tracking.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Ordered office supplies and managed inventory to ensure a well-stocked office.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Produced quality products by palletizing, packaging and assembling finished items.
- Received incoming shipments and reviewed contents against purchase order for accuracy.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Worked effectively in team environments to make the workplace more productive.
Patient Care Technician
Quest Diagnostics
Sacramento, CA
04.2023 - 08.2025
- Explained policies, procedures and services to patients.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Restocked unit frequently with necessary medical supplies.
- Notified senior staff of patient emergencies to optimize outcomes.
- Kept instruments and equipment clean and sanitized.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Maintained inventory levels of stock items, supplies and equipment to foster smooth and cost-effective unit operations.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Collected specimens from patients for laboratory testing purposes.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
Training Supervisor
BioLife Plasma Services
Roseville, CA, CA
02.2021 - 04.2023
- Conducted training needs assessments to identify individuals' current level of skill compared to required competency for position.
- Evaluated and communicated trainee participation and performance in reports to management.
- Implemented variety of skills to equip and enable employees to bring their best to work every day.
- Awarded certificates to employees who completed training to recognize accomplishments, boosting motivation and retention.
- Incorporated new curriculum to meet changing needs.
- Completed evaluations of new employees to determine strengths and customize training.
- Conveyed current policy, procedure and compliance information to employees.
- Met with company and department leaders to gather information for new training courses.
- Trained employees on new software with minimum level of frustration and training friction.
- Cross-trained employees to do other jobs within business, increasing job skills and productivity.
- Identified and communicated to management regarding areas needing additional training.
- Conducted ongoing evaluations to determine effectiveness of programs and make recommendations for necessary modifications.
- Supported onboarding of new employees by hosting orientation sessions.
- Managed training calendars to inform participants of upcoming training session topics and dates.
- Implemented diversity and inclusion training programs to foster an equitable workplace environment.
- Maintained up-to-date knowledge of training trends, developments, and best practices.
- Conducted skills gap analyses to identify training requirements for different departments.
- Facilitated engaging and informative training sessions for both new hires and existing staff.
Phlebotomy Instructor
Phlebotomy Training Specialists
Sacramento, California
10.2020 - 01.2022
- Instructed phlebotomy using interactive lectures and hands-on skills instruction in lab.
- Guided students in effective use of computer technology in recording, transmitting and tracking phlebotomy activities.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Helped keep facility in compliance with school system guidelines and OSHA requirements.
- Mentored and trained hospital staff informally on proper blood draw procedures and patient care.
- Kept records on student attendance and academic performance as well as emergency contacts and waivers in case of adverse laboratory events.
- Implemented diverse teaching styles to meet variety of learning needs and developed practical learning objectives and interactive job aids to facilitate lasting learning.
- Drew and prepared blood for lab testing, transfusion or donation via venipuncture, finger pricks or heel pricks.
- Passed out syllabi and informed students of course standards and learning objectives.
- Assessed students' knowledge and skills through assignments and exams.
- Used individualized instruction techniques to educate students on patient observation, assessment, decision-making and health teaching.
- Integrated evidence-based practice into teaching, promoting up-to-date patient care techniques.
- Frequently provided educational lectures to students.
- Maintained records of student clinical hours, evaluations, and progress reports.
- Ensured compliance with accreditation standards and healthcare regulations in clinical teaching.
- Addressed student concerns and questions, providing academic and professional support.
- Guided students in developing effective patient communication and bedside manners.
- Evaluated and monitored student progress to promote positive learning outcomes.
Education
Associate of General Studies -
Sierra College
Roseville, CAEMT Program Certification -
Folsom Lake College
Some College (No Degree) -
Santa Rosa Junior College
High-school Diploma -
Eureka High School
Skills
- Event preparation
- Meeting planning
- Proofreading
- Bookkeeping
- Scheduling
- Call handling
- Inventory tracking
- Organizing and categorizing
- Meticulous attention to detail
- Data entry
- Dedicated team player
- Medical records management
- Prioritizing work
- Strong interpersonal skills
- Quality assurance
- Professional and mature
- Delivery scheduling
- Patient charting
- Customer service
Certification
- BLS American Heart Association - 225413580584
- Certified Phlebotomy Technician - 02035475
References
References available upon request
Additinal Information
CPT 1/ CPT-02035475
Work History
Patient Service Technician Specialist
Quest Diagnostics
Sacramento, CA
Timeline
Office Assistant
Summit Naturopathic
04.2026 - Current
Patient Care Technician
Quest Diagnostics
04.2023 - 08.2025
Training Supervisor
BioLife Plasma Services
02.2021 - 04.2023
Phlebotomy Instructor
Phlebotomy Training Specialists
10.2020 - 01.2022
Associate of General Studies -
Sierra College
EMT Program Certification -
Folsom Lake College
Some College (No Degree) -
Santa Rosa Junior College
High-school Diploma -
Eureka High School