Bryan Krebs
Deltona,FL
Summary
Dynamic leader with 20 years of asset protection experience, showcasing proven expertise in retail inventory management and conflict resolution. Successfully honed these skills through various roles at JCPenney and Macy's. Recognized for reducing shrinkage and enhancing team performance through effective training and problem-solving strategies. Demonstrates exceptional leadership and a team-oriented approach to surpassing goals, with a strong aptitude for interviews and interrogations.
Overview
19
19
years of professional experience
Work History
ASSET PROTECTION MANAGER
JCPenney
11.2018 - Current
- Maintained detailed records of all incidents involving theft or loss, using this information to inform future decision-making around risk mitigation strategies.
- Established clear performance metrics for asset protection personnel, fostering an environment of accountability and continuous improvement among team members.
- Collaborated with store management to develop and enforce policies for maintaining a safe and secure environment for employees and customers.
- Reduced instances of theft by conducting regular audits, monitoring surveillance systems, and training staff on best practices.
- Leveraged data analysis tools to identify trends in theft or loss, enabling targeted interventions that yielded significant improvements in asset protection outcomes.
INTERIM DISTRICT ASSET PROTECTION MANAGER
JCPenney
10.2023 - 02.2024
- Collaborated with store managers to develop customized action plans for addressing unique asset protection challenges at each of the 19 locations
- Performed regular audits of store operations to detect vulnerabilities
- Identified opportunities for improvement in physical security measures
- Manage district AP team
- Conducted thorough investigations into incidents of theft, fraud, or other criminal activity, resulting in successful resolution and reduced losses.
- Served as a key liaison between corporate asset protection teams and district-level stakeholders, effectively communicating relevant updates, policy changes, or strategic shifts in realtime.
ASSET PROTECTION MANAGER
Macy's
01.2017 - 01.2018
- Manage asset Protection team
- Internal external case development
- Teaching and training store associates
- Alarm maintenance and response
- Scheduling, evaluations and coaching of team members as needed
- Utilized advanced problem-solving skills when dealing with challenging situations
- Investigated and interviewed individuals suspected of shoplifting and internal theft
- Coordinated or conducted internal investigations of problems such as employee theft and violations of corporate loss prevention policies
- Verified correct use and maintenance of physical security systems, such as closed-circuit television, merchandise tags, and burglar alarms
ASSET PROTECTION FIELD INVESTIGATOR
Walmart
11.2014 - 05.2016
- Small format southeast region responsible for 243 stores
- Internal case development
- Safety and compliance
- Shrink reduction
- Special projects
- Teach and train region on company initiatives
- Accounting, receiving, and inventory control
METRO ASSET PROTECTION MANAGER
Walmart
01.2006 - 11.2014
- Managed a team of security personnel, providing guidance and support to ensure consistent performance across all shifts in a high risk location.
- Internal external case development
- Teaching and training store associates
- Event planning
- Verbal and written communication
- Scheduling, evaluations and coaching of team members as needed
- Customer service
- Shrink reduction
- CCTV operations and maintenance
- Pricing accuracy
- Facility safety, security and compliance
Education
Phone Interview Certification
Wicklander-Zulawski
05-2014
Interview And Interrogation Techniques
Wicklander-Zulawski
01-2012
High School Diploma -
University High School
Orlando, FL06-2000
Skills
- Retail inventory management
- Conflict resolution skills
- Team-oriented
- Store operations
- Exceptional leader
- Goal Setting
- Problem-Solving
- Interviews and interrogations
- Loss prevention strategies
- Multitasking
Accomplishments
- Awarded 'Regional Asset Protection Manager of the Year' in 2013.
- Developed and implemented new asset protection methods which resulted in a .61% reduction in shrinkage rate at Orlando facility.
- Increased internal and external case count year over year 8 years in a row.
- Wicklander And Zulawski Interview and Interrogation certified.
- Wicklander And Zulawski phone interview certified.
Timeline
INTERIM DISTRICT ASSET PROTECTION MANAGER
JCPenney
10.2023 - 02.2024
ASSET PROTECTION MANAGER
JCPenney
11.2018 - Current
ASSET PROTECTION MANAGER
Macy's
01.2017 - 01.2018
ASSET PROTECTION FIELD INVESTIGATOR
Walmart
11.2014 - 05.2016
METRO ASSET PROTECTION MANAGER
Walmart
01.2006 - 11.2014
Phone Interview Certification
Wicklander-Zulawski
Interview And Interrogation Techniques
Wicklander-Zulawski
High School Diploma -
University High School
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