Bryan Lanphear
Tilton,NH
Summary
Versatile Appliance Repair Technician with a proven track record at Wells Appliance Service, adept in diagnosing problems and refrigeration systems. Excelled in mentoring and enhancing team efficiency, significantly boosting repeat business through superior service and relationship-building. Demonstrates exceptional detail orientation and collaboration skills, ensuring high standards of workmanship and customer satisfaction.
Overview
18
18
years of professional experience
Work History
Appliance Repair Technician
Wells Appliance Service
08.2018 - 12.2024
- Educated customers on use, care and adjustments of appliances.
- Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
- Mentored junior technicians, sharing valuable skills and techniques that increased their efficiency and proficiency in appliance repair tasks.
- Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.
Order Picker
DHL Supply Chain
06.2015 - 07.2018
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
Barback
Meadowbrook
05.2010 - 07.2018
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Dishwasher
Lakeside Restaurant
02.2007 - 06.2009
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Education
None - Criminal Justice
Curry College
Milton, MAGED -
Laconia High School
Laconia, NH06.2011
Skills
- Installation procedures
- Multimeter usage
- Diagnosing problems
- Refrigeration systems
- Work well with others
- Detail Oriented
Timeline
Appliance Repair Technician
Wells Appliance Service
08.2018 - 12.2024
Order Picker
DHL Supply Chain
06.2015 - 07.2018
Barback
Meadowbrook
05.2010 - 07.2018
Dishwasher
Lakeside Restaurant
02.2007 - 06.2009
None - Criminal Justice
Curry College
GED -
Laconia High School
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