Bryan Louie
Hayward,CA
Summary
Experienced QA Manager with expertise in leading quality standards implementation and team training, enhancing
product success and cross-functional collaboration. Spearheaded successful launches of over 100 titles for Meta
Horizon Store. Skilled in project management, cross-functional teamwork, hardware launches and global localization.
Overview
21
21
years of professional experience
Work History
QA Manager
Meta
Burlingame, California
06.2021 - 01.2026
- Developed test plans, protocols and strategies to ensure the highest level of product quality.
- Managed multiple products simultaneously, enhancing game testing processes and fostering cross-functional collaboration.
- Day-to-day interactions with QA partners, developers, and cross-functional teams to ensure high-quality third-party titles for the Meta Horizon Store.
- Enforced Meta's QA standards and processes across teams, ensuring compliance and product quality.
- Ensured developers followed VRC guidelines during testing.
- Documented all testing processes including bug tracking reports, test cases and test scenarios.
- Analyzed customer feedback and complaints to identify quality improvements and enhance user experience.
- Successfully launched over 100 Studios and third-party titles.
Digital/Content Producer
Tesla
Fremont, California
05.2018 - 01.2019
- Managed Tesla website content, improving user engagement and accessibility for visitors.
- Oversaw design studio updates for Model S/X/3, delivering updated press kits and pricing information.
- Supported localization efforts for global web content, ensuring high-quality translations.
- Conducted quality assurance tests for website functionality and user experience. and closed JIRA tickets to maintain positive user experience for visitors.
- Facilitated Scrum processes, coordinating story demonstrations and sprint planning for retail team.
- Troubleshot IT issues for retail kiosks in Tesla showrooms worldwide.
Senior QA Analyst
Q Analysts (Onsite at Meta)
Menlo Park, California
12.2015 - 01.2018
- Collaborated with NVIDIA, ASUS, AMD, and other OEMs to certify Oculus Ready PCs, ensuring compatibility and performance standards.
- Conducted hardware testing for GPU/CPU and USB ports, utilizing ADB tools for debugging.
- Coordinated with internal and external QA teams to execute comprehensive test passes, enhancing overall product quality.
- Prioritized launch blockers while assisting with bi-weekly Oculus SDK releases.
- Served as point of contact for RIFT/GO VR Social and Web Store functionalities, facilitating effective communication and issue resolution.
- Supported Technical Program Manager in Oculus Ready Hardware Program initiatives.
Web/Feature Producer
Electronic Arts
Redwood City, California
04.2007 - 04.2014
- Owned user stories to enhance design and web features, boosting user experience.
- Managed weekly releases of thousands of digital content for The Sims 3 webstore, ensuring timely access for players.
- Processed localization requests across EA Europe and Asia, facilitating global game accessibility.
- Wrote copy and imported strings into HAL Copy database for streamlined content management.
- Achieved recognition as 2x Sims Star Performer for outstanding contributions.
Development QA Tester
Electronic Arts
Redwood City, California
04.2005 - 04.2007
- Recognized as top-three tester for quality bugs logged in DevTrack database, contributing to improved product quality.
- Developed detailed test plans and test cases for new game releases.
- Conducted tests on The Sims 2 Expansion Packs and The Battlefield 2 franchise.
- Performed smoke tests on builds to confirm stability for QA and Production.
- Managed QA Web team and trained new members, ensuring consistent testing standards and team readiness.
- Created engaging copy for multiple projects and streamlined string imports into HAL Copy database.
Education
Bachelor of Arts - Communication Studies And Digital Media
Sacramento State
Sacramento, CA04-2005
Skills
- Project management and quality assurance
- Cross-functional collaboration
- Training and mentoring
- Documentation and testing
- Quality standards implementation
- Team leadership
- Global localization support
- JIRA and TestRail proficiency
- AI tools utilization
Accomplishments
2X Sims Star Performer for excellent team collaboration and quality new features launched. Voted by peers while working at EA.
Timeline
QA Manager
Meta
06.2021 - 01.2026
Digital/Content Producer
Tesla
05.2018 - 01.2019
Senior QA Analyst
Q Analysts (Onsite at Meta)
12.2015 - 01.2018
Web/Feature Producer
Electronic Arts
04.2007 - 04.2014
Development QA Tester
Electronic Arts
04.2005 - 04.2007
Bachelor of Arts - Communication Studies And Digital Media
Sacramento State