Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hobbies and Interests
Employee of the month
Generic

Bryan Louis-Jeune

Brockton,MA

Summary

Tech Enthusiast. Very easy going and easy to get along with.

My personal hobbies include a lot of various electronics, though computers are the centerpoint. My currently employment makes use of both skills, from a previous customer service background, and my own history with electronics repair and troubleshooting.



Experienced with technical diagnostics and system maintenance. Utilizes problem-solving skills to ensure optimal equipment functionality. Strong understanding of collaborative teamwork and efficiency improvements.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Technician

UBreakiFix Partiot
09.2021 - 10.2025
  • Repair and diagnose issues with customer electronics. (Smartphones, game consoles, desktop/laptop computers, and other various electronics).
  • Basic monetary transactions.
  • Re-install and repair software on customer computers, smartphones, and game consoles.
  • Basic soldering repairs for game consoles. (HDMI ports, trace repairs on motherboards).
  • Basic Microsoft office usage. (Excel sheets for tracking technician work and company resources. Writing emails and work order notes for customers).
  • Repair electronics for our insurance and warranty partners.
  • Generate quotes and estimates for customers.
  • Manage store inventory.
  • Basic sales of products and services,including those provided by our partners.

PAX Agent

Swissport USA, Qatar Airways and LATAM
07.2017 - 03.2020
  • Handled basic monetary transactions.
  • Managed inventory and stock for arrivals and departure items.
  • Familiarized with country travel documentation requirements and regulations.
  • Assist customers to select the best services that best suit their needs and wants for travel.
  • Maintain good relationships with frequent and first time customers.
  • Luggage handling.
  • Send and receive phone calls to customers for support and followups.
  • Employee of the Month June 2018.

Education

High School Diploma -

Brockton Highschool
Brockton, MA
06.2015

Liberal Arts Transfer -

Massasoit Community College
Brockton, MA
05.2017

Skills

  • Customer service

  • Multitasking and organization

  • Written/Verbal communication

  • Troubleshooting

  • Tech-Savvy

Certification

WISE Level 1+2 Certification

Google Certified Technician

Samsung Certified Technician

Dell Certified Technician.

Timeline

Technician

UBreakiFix Partiot
09.2021 - 10.2025

PAX Agent

Swissport USA, Qatar Airways and LATAM
07.2017 - 03.2020

High School Diploma -

Brockton Highschool

Liberal Arts Transfer -

Massasoit Community College

Hobbies and Interests

  • Tech Enthusiast
  • Radio Control
  • Computers and Software
  • Automobiles
  • Electronics

Employee of the month

June 2018 Employee of the month for customer service.

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