CHEYENNEROSE MARAZA A.A.S CMA (AAMA)
Conway,SC
Summary
Dedicated, Self-Motivated CMA (AAMA) seeking employment to demonstrate my ability to communicate effectively and efficiently, knowledge of techinical procedures, and determination to complete my job tasks accurately and add value to an organization.
Overview
3
3
years of professional experience
Work History
Certified Medical Assistant
Ocean Health Initiatives
Toms River, NJ
10.2023 - 11.2024
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Assisted with scheduling patient appointments and follow-up visits.
- Organized charts, documents and supplies to maintain team productivity.
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
- Measured vital signs and took medical histories to prepare patients for examination.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Cleaned and maintained medical equipment following procedures and standards.
Customer Service Manager
Hobby Lobby
Howell, NJ
09.2021 - 08.2022
- Provided exceptional customer service to ensure customer satisfaction.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Monitored staff performance to ensure adherence to customer service standards.
- Evaluated and authenticated returns, exchanges and voids.
- Delegated work to staff, setting priorities and goals.
- Identified needs of customers promptly and efficiently.
Education
Associate of Applied Science - Certified Medical Assistant
Warren County Community College
Washington, NJ06-2023
Skills
- HIPAA protocols
- Medical terminology
- Patient scheduling
- Electronic health records
- Verbal and written communication
- Sample collection procedures
- Specimens collection and processing
- Medical billing and coding
- Clinical applications
- Inventory and supply management
- Medical records oversight
- Basic life support (BLS)
- Patient assessments
- Vital sign monitoring
- Athena Experience
References
References available upon request.
Timeline
Certified Medical Assistant
Ocean Health Initiatives
10.2023 - 11.2024
Customer Service Manager
Hobby Lobby
09.2021 - 08.2022
Associate of Applied Science - Certified Medical Assistant
Warren County Community College
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