Bryan Martinez
Katy
Summary
Customer-savvy service associate accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
6
6
years of professional experience
Work History
Baker
H-E-B Plus
02.2021 - Current
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Collaborated with team members to complete large orders for special events, ensuring company satisfaction.
- Provided exceptional leadership to a team of bakers, fostering open communication.
Produce Team Lead
Walmart
12.2019 - 01.2021
- Improved produce quality by implementing rigorous inspection and inventory management processes.
- Maximized customer satisfaction through efficient product rotation and restocking practices.
- Streamlined ordering processes for optimized inventory levels, ensuring a consistent supply of fresh produce.
- Reduced waste levels with diligent monitoring of expiration dates and proper storage procedures.
Food Runner
Whiskey Cake Kitchen & Bar
04.2018 - 09.2019
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Assisted servers in attending to guests' needs, ensuring a smooth service flow during peak hours.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Education
High School Diploma -
Cinco Ranch High School
Katy, TX05.2021
Skills
- Excellent Math Skills
- Time Management
- Answering Customer Questions
- Customer Service and Assistance
- Persuasive Selling
- Effective Customer Communication
- Problem Resolution
- Spanish Speaking
- Maintaining Clean Work Areas
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Baker
H-E-B Plus
02.2021 - Current
Produce Team Lead
Walmart
12.2019 - 01.2021
Food Runner
Whiskey Cake Kitchen & Bar
04.2018 - 09.2019
High School Diploma -
Cinco Ranch High School
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