Jacob Shepard
Tim Hortons
Sylvania,OH
5
years of professional experience
Adaptable baker skilled in time management and operational efficiency. Successfully contributed to menu innovation and optimized baking processes to reduce waste. Ready to leverage expertise in a fast-paced baking environment.
Work History
Baker
5 Months- Prepared and baked a variety of breads, pastries, and desserts following Tim Hortons' recipes and standards.
- Operated baking equipment efficiently, ensuring consistent product quality and adherence to safety protocols.
- Collaborated with team members to maintain cleanliness and organization in the kitchen area for optimal workflow.
- Developed new recipes that aligned with customer preferences, contributing to menu innovation efforts.
- Monitored baking times and temperatures accurately to ensure optimum product consistency and quality control.
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Adjusted recipes based on available ingredients or dietary restrictions,
- Created appealing displays to showcase products in bakery.
- Developed creative seasonal recipes, attracting new customers and increasing bakery sales.
- Developed new recipes to expand bakery's offerings and attract new customers.
- Initiated customer feedback system to gather insights on product preferences and areas for improvement.
- Maintained cleanliness and organization in baking area, meeting health and safety standards.
- Adapted baking techniques for special dietary needs, expanding customer base to include those with dietary restrictions.
- Achieved significant reduction in customer wait times by optimizing workflow and baking schedules.
- Implemented system for tracking ingredient usage, reducing costs by optimizing order quantities.
- Collaborated with local suppliers to secure high-quality ingredients, enhancing flavor of bakery products.
- Customized cake designs according to customer requests, increasing satisfaction and repeat business.
- Coordinated with front-of-house team to ensure timely display of fresh baked goods, enhancing customer experience.
- Increased customer satisfaction with friendly and efficient service.
- Followed food safety standards when handling ingredients.
- Cleaned and maintained kitchen equipment and oven.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Prepared dough for variety of pastries, cakes and breads.
- Decorated cakes, cupcakes and other pastries according to customer requests.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Prepared frostings and other toppings for cakes and pastries.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Managed display cases to verify freshness and attractiveness of products.
- Determined baking times for various items.
Package Handler
1 Year 10 Months- Operated package sorting machinery to ensure efficient workflow and timely dispatch of shipments.
- Loaded and unloaded freight from delivery vehicles, maintaining safety protocols throughout the process.
- Conducted quality checks on packages, identifying discrepancies and ensuring compliance with service standards.
- Collaborated with team members to streamline package handling processes, enhancing overall operational efficiency.
- Trained new hires on safety procedures and efficient material handling techniques within fast-paced environment.
- Monitored inventory levels and reported shortages to support timely replenishment of packaging supplies.
- Implemented best practices for safe lifting techniques, reducing workplace injuries and improving team productivity.
- Assisted in developing improved workflows for package sorting, contributing to increased processing speed and accuracy.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Followed verbal and written instructions to properly move and ship products.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
- Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Supported team morale by fostering positive communication and collaboration among coworkers.
- Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
- Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
- Enhanced safety in workplace by proactively identifying potential hazards and suggesting improvements.
- Contributed to reduction in workplace injuries, following strict adherence to lifting techniques and safety gear usage.
- Maintained high levels of accuracy in package scanning to ensure proper tracking, leading to fewer lost packages.
- Supported peak season demands by volunteering for extra shifts, ensuring no delays in package processing.
- Boosted processing speed for outbound shipments, meticulously planning parcel arrangement in delivery vehicles.
- Collaborated with drivers to streamline package loading, maximizing space utilization in delivery vehicles.
- Facilitated team-oriented environment, sharing handling techniques that minimized effort and reduced injury risk.
- Enhanced operational resilience by cross-training in multiple roles, providing flexibility in workforce allocation.
- Supported quality control efforts, inspecting packages for damage and ensuring proper handling to maintain integrity.
- Assisted in inventory management, conducting regular counts to verify stock levels and report discrepancies.
- Increased team morale with consistent encouragement and recognition for meeting daily targets.
- Improved workflow efficiency, organizing workstations for optimal access to materials and tools.
- Ensured timely package delivery to loading docks, contributing to improved customer satisfaction.
- Elevated customer service standards, promptly addressing inquiries about package status and resolving issues.
- Reduced package mishandling incidents, carefully adhering to handling protocols and training new hires on best practices.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Helped train new employees in safe practices and warehouse procedures.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Assisted in receiving, stocking and distribution of merchandise.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
Grocery Bagger
1 Year 8 Months- Assisted customers with bagging groceries efficiently at checkout.
- Ensured accurate packaging and handling of perishable items to maintain quality.
- Collaborated with team members to optimize workflow and reduce wait times.
- Maintained cleanliness and organization of bagging area for safety compliance.
- Adapted to varying customer needs, providing excellent service under pressure.
- Trained new employees on best practices for efficient bagging techniques.
- Engaged with customers to enhance shopping experience through friendly interaction.
- Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
- Reduced wait times for customers by quickly and accurately bagging groceries.
- Collected carts from parking lot and designated return locations.
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained cleanliness of checkout area by regularly disposing of trash and wiping surfaces.
- Improved customer satisfaction by providing efficient and friendly bagging services.
- Handled customer inquiries in a polite manner, directing them to appropriate departments when necessary.
- Contributed to store''s positive reputation by consistently demonstrating professionalism and dedication to customer service.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Upheld high standards of hygiene and sanitation by regularly washing hands and wearing necessary protective equipment while on duty.
- Collaborated with fellow employees to maintain a well-organized work environment for optimal productivity.
- Managed cart inventory at the front of the store, enabling smooth flow of traffic in and out of the establishment.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Assisted cashiers with swift transactions for a streamlined checkout experience.
- Respected company policies regarding waste reduction, using eco-friendly bags or reusable containers when possible.
- Elevated teamwork among colleagues by sharing best practices and collaborating on daily tasks effectively.
- Supported store management in restocking shelves during slow periods, ensuring product availability for customers.
- Assisted with maintaining clean and organized store appearance.
- Worked together with cashiers to guarantee customer satisfaction.
- Maintained customer satisfaction by assisting with carrying out goods.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Followed safety protocols to prevent accidents and injuries.
- Greeted guests entering and exiting store to foster customer satisfaction.
- Retrieved grocery carts and baskets from lot and various site locations.
- Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
- Assisted customers by escorting and placing grocery bags in vehicles.
- Provided product knowledge to help customers select best products.
- Communicated with cashiers and customers to learn about bagging needs.
- Placed items into bags, boxes or other containers.
- Cleaned and maintained production area and equipment.
- Packaged fragile items with cushioning material.
- Counted items to verify accuracy of orders.
- Secured items for storage or shipment.
Education
High School Diploma
Skills
Team player
Customer service
Active listener
Food safety and sanitation
Food safety
Attention to detail
Kitchen safety
Cleanliness standards
Oven operation
Adaptive and creative
Time management
Dough handling
Bread making
Product presentation
Opening and closing duties
Basic math
Kitchen equipment operation
Pastry preparation
Holiday baking
Cake decorating
Traditional baked goods
Excellent math skills
Recipe creation and conversion
Recipe development
Specialty breads
Ingredient selection
Menu planning
Batter and filling preparation
Conversant in [language]
Chocolate tempering
Temperature control
Icings and fondant
Multitasking and organization
Team collaboration
Verbal and written communication
Creative problem solving
Hand-eye coordination
Physical stamina
Manual dexterity
Mixing methods
Dough preparation
Global food trends
Solid problem solver
Food handling standards
Baking
Display case arrangement
Baking techniques
Ingredient measurement
Sourdough bread making
Weights and measures
Cake personalization
Recipe-based cooking
Teamwork and collaboration
Reliable and responsible
Multitasking
Clear communication
Organizational skills
Critical thinking
Active learning
Multitasking Abilities
Basic mathematics
Decision-making
Task prioritization
Excellent communication
Timeline
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06.2024 - 04.2026Read More
Grocery Bagger
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05.2022 - 01.2024Read More
PALMETTO HIGH SCHOOL
High School Diploma
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