BRYAN MERCADO

Stamford

Summary

Detail-oriented individual with exceptional communication skills. Proven ability to handle multiple tasks effectively and work efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues.

Overview

years of professional experience

Work History

Construction Laborer

DBA Construction

03.2020 - 11.2021

Worked independently in a fast-paced environment while meeting productivity and quality expectations
Demonstrated safe and proper operation of equipment and tools to prevent harm to team members
Lots of heavy lifting and transportation of heavy objects
Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks, and mortar

Produce Restocker

The Market at Pound Ridge Square

12.2021 - 12.2022

Checked and pulled defective or expired products from shelves.
Unloaded arriving product stock and moved to store display areas.
Maintained a neat, orderly, and safe workspace.
Greeted customers and directed them to requested products.
Answered customer questions and provided detailed product information.
Performed inventory control, such as counting, and stocking merchandise.
Maintained effective team member communication.

Retail Cashier

Forever 21

01.2022 - 06.2023

Assisted customers by answering questions and fulfilling requests.
employ of the month for most credit card accounts opened
Answered questions about store policies and addressed customer concerns.
Increased sales by offering advice on purchases and promoting additional products.
Helped customers complete purchases, locate items, and join reward programs.
Processed correct credit, debit card, and cash transactions and provided accurate change to avoid customer confusion or disputes.
Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.

Education

High School -

Westhill High School

Stamford, CT

06.2021

Norwalk Community College

Norwalk, CT

Skills

Conflict management
Customer service
Situational Awareness
Equipment Maintenance
Team Player

Loyalty promotion
Safety-First Mentality
Bagging and packaging
Physical Strength and Stamina
Heavy Labor

Languages

English

Spanish