BRYAN MUNGA
Lakewood
Summary
Dedicated professional with experience in contract compliance, customer needs assessment, and key account management, ready to excel as a Caregiver. Expertise in delivering high-quality service in fast-paced environments, enhancing customer experiences through strong communication skills. Maintains organized workspaces and fosters team collaboration to drive operational success, adaptable to dynamic settings while managing inventory.
Overview
4
4
Languages
1
1
Certification
5
5
years of professional experience
Work History
Cafe Barista
Screaming Parrots
Redmond, WA
06.2026 - Current
- Prepared espresso drinks and specialty beverages with consistent quality and presentation.
- Delivered prompt customer service, resolved order issues, and supported positive guest experiences.
- Operated POS system to process orders, payments, and accurate transaction handling.
- Maintained clean, organized service areas, equipment, and dining spaces throughout shift.
- Monitored stock levels, restocked supplies, and reduced service interruptions during peak periods.
- Trained new baristas on drink recipes, workflow standards, and café procedures.
- Coordinated daily opening and closing tasks to keep operations running smoothly.
- Assisted team members during rush periods to maintain speed, accuracy, and order consistency.
Manager
Dependable Maintenance
Bellingham, WA
09.2023 - 07.2026
- Coordinated technicians and vendors to resolve facility issues and maintain reliable building systems.
- Monitored work orders, verified completion quality, and maintained accurate service documentation.
- Scheduled preventive maintenance tasks to reduce equipment downtime and support safe operations.
- Directed daily maintenance operations, ensuring timely completion of repair requests and service schedules.
CAREGIVER
BROOKSVILLE AFH
Lakewood, WA
07.2021 - 10.2022
- Documented and reported health changes to ensure timely response by appropriate staff.
- Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques.
- Transported client to doctor's office and essential errands.
- Facilitated safe transfers of residents in and out of bed and wheelchairs, enhancing mobility and comfort.
- Supported residents in activities of daily living, promoting independence and dignity.
RECEPTIONIST
PIERCE COLLEGE
Lakewood, WA
04.2022 - 06.2022
- Answered questions about organization and provided callers with address, directions and other information.
- Maintained optimal stock of office and faculty supplies to support daily operations.
- Paged individuals and employees to ensure timely communication.
- Answered inquiries about organization, providing accurate address, directions, and essential information to callers.
- Maintained office and faculty supplies to keep optimum stock on hand.
Education
ASSOCIATE IN ARTS (A.A.) - MATHEMATICS AND COMPUTER SCIENCE
PIERCE COLLEGE
Lakewood, WA03.2023
Skills
- Beverage making
- Customer Engagement
- Product Presentation
- Menu Design
- Social Media Marketing
- Beverage preparation
- Cash Handling
- Beverage Knowledge
- Menu planning
- Health Code Compliance
Accomplishments
- Served individually made coffee drinks to over 60 customers daily.
Certification
- Licensed Food Handling
- Nurse Assistant Register
- Home Care Aid Liccensed
Languages
Russian - Beginner
Limited Working
Swahili - Advanced
Native or Bilingual
French - Beginner
Elementary
English
Native or Bilingual
Timeline
Cafe Barista
Screaming Parrots
06.2026 - Current
Manager
Dependable Maintenance
09.2023 - 07.2026
RECEPTIONIST
PIERCE COLLEGE
04.2022 - 06.2022
CAREGIVER
BROOKSVILLE AFH
07.2021 - 10.2022
ASSOCIATE IN ARTS (A.A.) - MATHEMATICS AND COMPUTER SCIENCE
PIERCE COLLEGE