Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bryan Nolasco Flores

Executive Tech Support Intern
Rockville,MD

Summary

I am seeking employment opportunities with a dynamic organization that will provide me with challenges that’ll help me achieve my personal and professional goals, while allowing me to contribute towards the advancement of the company’s objectives. I am interested in roles where I can leverage my strong collaborative skills within a team environment, assisting others in achieving collective goals while working to advance in my career development.

Overview

3
3
years of professional experience
23
23
years of post-secondary education

Work History

Executive Tech Support Intern

Capital One
01.2024 - Current
  • Resolved over 50+ Tickets using Service Now (SNOW)
  • Mobile onboarding for 10+ executives and admins, making sure their mobile device is up to date and all corporate applications are installed
  • Onboarded over 5 executives, making sure the VP+ Executives are up to date with security policies
  • Helped with IOS compliance campaign for the 75+ mobile devices among the executive population at Mclean ahead of the deadline
  • Collaborated with different teams to resolve complex issues. Teams like Video Operations, L2_Messaging, business control, etc
  • Resolved 10+ Security Vulnerability tickets amongst the executive population.

Auto Detailer

Enterprise Mobility
05.2021 - Current
  • Providing excellent customer service, making sure the customer is 100% satisfied with their rental car
  • Maintaining a 99% survey rating of 5 stars
  • Vacuumed inside over 1000+ vehicles, making sure the interior is clean as well as sanitized and ready for use
  • Collaborated with team members to complete large-scale projects within tight deadlines, maintaining a high level of quality workmanship.
  • Communicate with management about progress on performance, retail car issues and finding ways to resolve them, and making sure our cleaning supplies are up to date.
  • Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.

Education

Certification of Completion - Information Technology

Year Up
Washington
05.2001 - 05.2024

Skills

undefined

Timeline

Executive Tech Support Intern

Capital One
01.2024 - Current

Auto Detailer

Enterprise Mobility
05.2021 - Current

Certification of Completion - Information Technology

Year Up
05.2001 - 05.2024

Similar Profiles

CREATE PROFILE
Bryan Nolasco FloresExecutive Tech Support Intern