Bryan Paoli
Springfield ,IL
Summary
As a seasoned technician and business owner in the auto industry, I excel in quality work, ensuring customer satisfaction, and overseeing operations. I continually adapt to industry advancements and am always looking to enhance my knowledge.
Overview
18
18
years of professional experience
Work History
Paintless Dent Technician/Owner & Operator
Paolis Paintless Dent Repair
03.2015 - Current
- Reduce vehicle downtime for clients by quickly assessing and repairing dents using specialized tools and techniques.
- Handle customer inquiries, providing accurate information about paintless dent repair techniques and expected outcomes for their specific situation.
- Frequently ordering and purchasing necessary equipment and parts to meet different project needs
- Inspect completed repairs for accuracy, quality and safety.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements
Owner/Operator
Springfield Collision Center
04.2007 - 02.2015
- Managed day-to-day business operations.
- Oversaw budget management
- Collaborated with many industry partners
- Purchased necessary equipment and parts to meet different project needs
- Maintained inventory
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Kept all building areas and equipment functional and well-organized to promote business performance.
Education
GED -
Lincoln Land Community College
Springfield, IL06-2015
Skills
- Customer Service
- Multitasking and Organization
- Business Operations
Timeline
Paintless Dent Technician/Owner & Operator
Paolis Paintless Dent Repair
03.2015 - Current
Owner/Operator
Springfield Collision Center
04.2007 - 02.2015
GED -
Lincoln Land Community College
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