Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Bryan Perez

Miami,FL

Summary

Passionate and results-oriented with ability to drive customer satisfaction and revenue growth. Experienced in streamlining operations and mentoring teams to optimize performance. Proficient in developing targeted marketing strategies to boost sales and expand market reach

Overview

1
1
year of professional experience

Work History

Cashier Team Lead

Burlington
02.2023 - Current
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Streamlined cashier operations for improved productivity and reduced wait times.
  • Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
  • Elevated customer satisfaction through prompt and personalized transaction processing, while effectively resolving inquiries to meet or exceed customer expectations
  • Increased sales revenue by actively promoting credit card offerings at point of sale, providing tailored recommendations to customers based on their needs and preferences

E-Commerce Operations Manager

StarGrove Distribution
06.2023 - Current
  • Improved overall customer satisfaction by streamlining e-commerce operations and optimizing order fulfillment processes.
  • Reduced order processing time with efficient inventory management and clear communication between departments.
  • Developed and executed marketing strategies for increased online sales, targeting specific customer segments.
  • Collaborated with cross-functional teams to enhance website user experience, boosting conversion rates.
  • Implemented comprehensive advertising campaigns across diverse channels to improve brand image.

Education

High School Diploma -

Southwest Miami Senior High School
Miami, FL
05.2024

Skills

  • Order Fulfillment
  • Promotions planning
  • E-commerce strategy
  • Sales strategy development
  • Customer Service
  • Sales Targeting
  • Customer Engagement
  • Teamwork and Collaboration
  • Active Listening

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

E-Commerce Operations Manager

StarGrove Distribution
06.2023 - Current

Cashier Team Lead

Burlington
02.2023 - Current

High School Diploma -

Southwest Miami Senior High School

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Bryan Perez