Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
References
Timeline
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Bryan Reyes Aquino

Antioch,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Shift Leader

ELPX Panda Expredd
Oceanside, CA
01.2023 - Current
  • Conducted regular meetings with team members to discuss upcoming events or changes in policy and procedures.
  • Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Resolved customer complaints promptly and professionally.
  • Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
  • Adhered to all health code regulations while preparing food items for customers.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.

Motor Transport Operator

USMC Camp Pendleton
Oceanside, CA
10.2021 - Current
  • Operated a variety of motor transport equipment in a safe manner.
  • Monitored and maintained accurate records of inbound and outbound shipments.
  • Identified areas for improvement in operations and developed corrective action plans to address them.
  • Implemented safety protocols such as wearing protective gear when handling heavy objects or working around dangerous equipment.
  • Analyzed data from reports to make informed decisions on how best to optimize storage capacity.
  • Monitored employee performance and provided feedback for improvement.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.

Shift Leader

Panda Express
Brentwood, CA
12.2019 - 08.2021
  • Conducted regular meetings with team members to discuss upcoming events or changes in policy and procedures.
  • Resolved customer complaints promptly and professionally.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Operated cash registers and balanced cash drawers to ensure accuracy in transactions.

Cash Office Associate

Cardenas Markets
Pittsburg, CA
08.2019 - 12.2019
  • Prepared reports summarizing daily transactions for management review.
  • Assisted with training new employees on proper cash handling procedures.
  • Resolved discrepancies between physical count of cash and register balance.
  • Operated a variety of office equipment such as calculators, scanners.
  • Handled customer transactions with accuracy and efficiency.
  • Maintained records of all daily transactions in an organized manner.
  • Performed opening and closing procedures according to established guidelines.
  • Processed refunds and credits due to customers in a timely manner.

Delivery Driver

Sullivan Counter Tops
Emeryville, CA
05.2018 - 08.2019
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Drove safely in all weather conditions including rain, sleet.
  • Assisted warehouse personnel in packing orders when necessary.

Education

High School Diploma -

Institute National of Berlin
Berlin,
12-2015

Skills

  • Customer service
  • Employee training
  • Conflict resolution
  • Safety enforcement
  • Operational efficiency
  • Inventory management
  • Team leadership
  • Time management
  • Problem solving
  • Cash handling
  • Decision making
  • Client support
  • Client service
  • Interpersonal relations
  • Customer service management
  • Professional appearance
  • Safety processes and procedures
  • Inventory counts
  • Shift leadership
  • Motivational leadership
  • Flexible schedule
  • Team motivation
  • Operations management

Languages

Spanish
Native/ Bilingual

Accomplishments

  • Good Conduct Medal

References

References available upon request.

Timeline

Shift Leader

ELPX Panda Expredd
01.2023 - Current

Motor Transport Operator

USMC Camp Pendleton
10.2021 - Current

Shift Leader

Panda Express
12.2019 - 08.2021

Cash Office Associate

Cardenas Markets
08.2019 - 12.2019

Delivery Driver

Sullivan Counter Tops
05.2018 - 08.2019

High School Diploma -

Institute National of Berlin