Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Shift Leader
ELPX Panda Expredd
Oceanside, CA
01.2023 - Current
Conducted regular meetings with team members to discuss upcoming events or changes in policy and procedures.
Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Resolved customer complaints promptly and professionally.
Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
Adhered to all health code regulations while preparing food items for customers.
Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Motor Transport Operator
USMC Camp Pendleton
Oceanside, CA
10.2021 - Current
Operated a variety of motor transport equipment in a safe manner.
Monitored and maintained accurate records of inbound and outbound shipments.
Identified areas for improvement in operations and developed corrective action plans to address them.
Implemented safety protocols such as wearing protective gear when handling heavy objects or working around dangerous equipment.
Analyzed data from reports to make informed decisions on how best to optimize storage capacity.
Monitored employee performance and provided feedback for improvement.
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Shift Leader
Panda Express
Brentwood, CA
12.2019 - 08.2021
Conducted regular meetings with team members to discuss upcoming events or changes in policy and procedures.
Resolved customer complaints promptly and professionally.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
Cash Office Associate
Cardenas Markets
Pittsburg, CA
08.2019 - 12.2019
Prepared reports summarizing daily transactions for management review.
Assisted with training new employees on proper cash handling procedures.
Resolved discrepancies between physical count of cash and register balance.
Operated a variety of office equipment such as calculators, scanners.
Handled customer transactions with accuracy and efficiency.
Maintained records of all daily transactions in an organized manner.
Performed opening and closing procedures according to established guidelines.
Processed refunds and credits due to customers in a timely manner.
Delivery Driver
Sullivan Counter Tops
Emeryville, CA
05.2018 - 08.2019
Verified accuracy of items loaded onto truck against shipping documents.
Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
Ensured accurate completion of all paperwork associated with deliveries.
Loaded, secured, and unloaded cargo in a safe and timely manner.
Performed pre-trip inspections of delivery vehicle according to company guidelines.
Drove safely in all weather conditions including rain, sleet.
Assisted warehouse personnel in packing orders when necessary.