Bryan Robinson
Finance
Grand Prairie,TX
Summary
Tenacious Representative possessing dynamic interpersonal expertise for developing fruitful customer relationships. Adept mediator of client requirements and organizational interests promoting mutually beneficial deals. Focused communicator fostering favorable service applications for maximizing customer interest and satisfaction. Always focused on giving clients a better outlook after interacting with them than before said interaction.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Customer Relations Associate
Fidelity Investments
Westlake, Texas
07.2022 - 04.2023
- Built rapport with clients while assisting them with account-based maintenance
- Collaborated with cohorts in team-building exercises which focused on resource utilization and systems memorization
- Prepared for licensure in the form of the SiE, S66, and the S7 exams
- Brought out-of-the-box thinking in the form of daily questions that described scenarios for fellow members of the cohort to ponder and think deeply on in order to awaken mental faculties.
- Supported sales teams by providing crucial insight into key accounts from a customer relations perspective, leading to increased account retention rates.
- Managed high call volume while maintaining a professional demeanor and providing exceptional service.
- Collaborated with team members to develop new strategies for client retention and growth.
- Maintained detailed records of customer interactions to inform future improvements in service delivery.
Intern
Primerica
Dallas, TX
12.2021 - 07.2022
- Operate as insurance distributor and financial service provider
- Help people find more effective insurance and invest differences to help them become financially independent and secure
- Gained valuable experience working within specific industry, applying learned concepts directly into relevant work situations.
Warehouse Associate
West Durable Lighting
Dallas, Texas
07.2019 - 02.2020
- Packaged light fixtures in an efficient manner
- In the case of previously damaged or deconstructed lights, repairing said lights with minimal supervision
- Regularly lifted upwards of 100 lbs of product
- Organized any misplaced or disorganized product to their proper placement
- Unloaded shipped third-party light fixtures in a consistent fashion for resale
- Oversaw the assortment and organization of large quantities of light fixtures and assorted parts.
Education
BBA - Finance
Amberton University
Garland, TX 08.2020 - 05.2024
Skills
Strategic Problem Solving
Links
https://www.linkedin.com/in/bryan-robinson-4830b910a/
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Flexible work hoursCompany CultureHealthcare benefitsWork-life balanceLanguages
English
Native or Bilingual
Italian
Limited Working
Spanish
Limited Working
Timeline
Customer Relations Associate
Fidelity Investments
07.2022 - 04.2023
Intern
Primerica
12.2021 - 07.2022
BBA - Finance
Amberton University
08.2020 - 05.2024
Warehouse Associate
West Durable Lighting
07.2019 - 02.2020
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