Bryan Rodriguez
New York,NY
Summary
With a minor in hospitality and being surrounded around it all my life, I have a passion in that work area. Being behind the counter and assisting someone as they need to always brings a smile to mine and their face. Always willing to learn new things from senior leadership. I am a team member always wiling to take on new tasks, and a very reliable team member.
Overview
2
2
years of professional experience
Work History
Team Member
Chipotle Grill
, NY
04.2023 - Current
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Managed incoming shipments by verifying accuracy of orders and organizing merchandise accordingly.
- Resolved customer issues promptly in a professional manner.
- Worked hard to learn required tasks quickly to maximize performance.
- Built and maintained working relationships with peers and upper management.
Brand Representative
Abercrombie & Fitch
New York, NY
06.2022 - 03.2023
- Developed and implemented strategies to increase brand awareness.
- Provided training sessions to new team members on branding best practices.
- Performed research on target audience demographics in order to tailor messaging accordingly.
- Promoted products using Facebook and Instagram.
- Introduced sales, promotions and other brand initiatives to gain customer loyalty.
- Conversed with customers to share information about products and services.
- Promoted positive company image through superior customer service experiences.
- Built relationships and personalized future client development opportunities by collecting customer data.
- Restocked shelves at retail locations with products to match planned demonstrations.
- Increased sales by encouraging customers to purchase additional products and services.
- Maintained professionality and efficiency while working closely with leadership.
Education
High School Diploma -
High School For Health Professions & Human Services
New York, NY06-2022
Some College (No Degree) - Accounting And Business Management
Borough of Manhattan Community College of The City University of New York
New York, NYSkills
- Customer Service
- Cash Handling
- Workplace Safety
- Complaint resolution
- Collaboration and Teamwork
- Heavy Lifting
- Money Handling
- Fluent in [spanish]
- Positive Attitude
- Fluent in [english]
Timeline
Team Member
Chipotle Grill
04.2023 - Current
Brand Representative
Abercrombie & Fitch
06.2022 - 03.2023
High School Diploma -
High School For Health Professions & Human Services
Some College (No Degree) - Accounting And Business Management
Borough of Manhattan Community College of The City University of New York