Bryan Rodriguez
Port Saint Lucie,FL
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Manager
UNITED STATES POST OFFICE
04.2024 - Current
- Manage the delivery and collections services, dispatch, mail distribution, window services, and the processing or sale of nonpostal products of a large carrier station
- Manage a sizeable supervisory staff composed of general and specific functional area supervisors
- Determine staffing requirements and plan shift work schedules to meet variances in actual mail volumes
- Consults with representatives of large businesses and governmental agencies regarding issues of mutual concern; consults with building managers regarding changes of mail receptacles, delivery patterns, or tenants; contacts lessor regarding building repairs
- Provides data for annual budget planning; controls operating costs within budget allocations or justifies over expenditures.
Supervisor
UNITED STATES POST OFFICE
01.2019 - Current
- Supervises city and/or rural delivery operations. Monitor 8-10 clerks and 40-70 carriers in the sorting and delivery of mail to ensure adherence to applicable service standards. Conducts mail counts route inspections and route evaluations.
- Coordinates work operations across multiple functional areas, including retail, delivery, logistics and mail processing. Maintains constant communications and builds relationships with diverse groups to coordinate work and foster a positive work environment.
- Determine staffing requirements and plan shift work schedules to meet variances in actual mail volumes
- Manage employee attendance and reinforce attendance control policies, to ensure accurate timekeeping and adherence to Postal policies and procedures.
- Monitor employees and the workplace to ensure safe and efficient work practices. Identifies safety and health hazards and takes action to resolve issues in a timely manner. Enforces zero tolerance policy for workplace violence and ensures threat assessment procedures are in place.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
City Carrier
UNITED STATES POST OFFICE
01.2017 - 01.2019
- Sort, lift and push moderate to heavy loads of mail and packages to prepare for delivery
- Deliver mail along assigned route
- Pick up or collect mail from customers
- Collect postage due for charge on delivery or other services
- Work indoors and outdoors in all weather: rain, snow, cold and heat
- Maintained safety standards while driving, resulting in zero accidents during tenure.
- Plan and case mail in sequence of delivery for designated route.
Branch Manager II
WELL FARGO BANK
01.2012 - 11.2016
- Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business; This includes coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially
- Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience
- Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives
- Mentor and guide talent development of direct reports and assist in hiring talent.
Education
Associate of Arts -
Palm Beach State College
Lake Worth, FLSkills
- Microsoft Office
- Adobe
- Staff Management
- QuickBooks
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Certification
- CNP - Certified Notary Public
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Manager
UNITED STATES POST OFFICE
04.2024 - Current
Supervisor
UNITED STATES POST OFFICE
01.2019 - Current
City Carrier
UNITED STATES POST OFFICE
01.2017 - 01.2019
Branch Manager II
WELL FARGO BANK
01.2012 - 11.2016
Associate of Arts -
Palm Beach State College
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