Forward-thinking and results-driven sales leader with more than 15 years of experience in partnership development, account management and channel building. Self-directed leader with talents in diversifying networks, product offerings and pricing strategies to drive growth with value-added solutions.
Overview
18
18
years of professional experience
Work History
Regional Sales Manager/Team Lead
True Protection Residential
01.2020 - 10.2023
Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
Developed and maintained positive relationships with clients in assigned sales territories.
Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
Generated detailed sales reports and forecasts to analyze performance and track progress.
Finalized sales contracts with high-value customers.
Team Lead Sales Associate
Point Security
05.2009 - 10.2020
Trained, coached, and mentored new sales associates for maximum performance.
Participated in store meetings and product training sessions to understand and sell items.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Provided exceptional customer service to foster client loyalty and satisfaction.
Contributed to team objectives in fast-paced environment.
Sales Agent Representative
Pinnacle Security Services
04.2006 - 05.2008
Managed customer accounts to secure customer satisfaction and repeat business.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Retained excellent client satisfaction ratings through outstanding service delivery.
Trained and mentored new sales representatives.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Negotiated contracts with clients and developed relationships with key personnel.