Friendly and highly adaptable team player who's main focus is to perform at the highest ability with also providing excellent customer service and dependability.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Banquets Associate
Hilton Hotels Corporation
09.2022 - Current
Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
Communicated with customers to promptly resolve complaints and address inquiries.
Greeted guests with friendly and professional acknowledgment to build rapport.
Assisted with event planning and coordination, contributing to successful functions and satisfied clients.
Associate
Walmart Supercenter
07.2018 - Current
Used a point-of-sale system to process sales, returns, online orders, and gift card activations
Provided each customer with top-notch, personalized service and courteous support to increase sales and customer satisfaction
Replenished, organized, and stocked inventory
Backroom associate
Worked varied hours to meet seasonal and business needs.
Warehouse Stocker
Walmart Distribution Center #6094
09.2020 - 02.2023
Kept warehouse clean and organized to maximize team efficiency and productivity
Maintained productivity and accuracy while continuously unpacking merchandise
Participated in regular team meetings, contributing to the development of new strategies for warehouse efficiency and productivity.
Collaborated with various departments to manage timely delivery of orders and avoid delays.
Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
Bookkeeper
Chino's Tree Service
02.2016 - 06.2018
Set up a QuickBooks accounting system to keep track of my finances
Increased client loyalty and satisfaction with prompt, thorough, and timely resolutions
Maintained and processed invoices, deposits, and money logs.
Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Education
Google Professional Certificate - Digital Marketing & E-Commerce
Coursera
02.2024
Some college (No degree) - Business
NorthWest Arkansas Community College
Bentonville, AR
2018
High School -
Rogers Heritage High School
Rogers, AR
05.2016
Skills
Bilingual
Customer Service
Computers and Electronics
Problem Solving
Communication
Time Management
SEM best practices
Digital Marketing
eCommerce
Additional Information
In all of my positions throughout my career, I have been trusted with new projects in which after I have then given feedback which has helped with the development of the set idea.
Certification
Google Digital Marketing and E-Commerce Professional Certificate
Languages
Spanish
Full Professional
Timeline
Banquets Associate
Hilton Hotels Corporation
09.2022 - Current
Warehouse Stocker
Walmart Distribution Center #6094
09.2020 - 02.2023
Associate
Walmart Supercenter
07.2018 - Current
Bookkeeper
Chino's Tree Service
02.2016 - 06.2018
Google Professional Certificate - Digital Marketing & E-Commerce