Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Crew Trainer
McDonald's Restaurant
02.2023 - Current
Taught new team members correct procedures for all areas of operations.
Set positive example for team members by providing high-quality, efficient service.
Studied crew members during work shift to provide feedback and guidance in improving performance.
Mentored junior employees to improve performance, food safety, and customer service.
Greeted customers with smile and provided friendly service to professionally handle every need.
Maintained current knowledge of all team position requirements.
FC Associate
Amazon Warehouse/Fulfillment Center- VAR
08.2021 - 11.2022
Followed procedures at all times for personal and team safety.
Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
Maintained compliance with company safety policies and called violations to attention of management.
Read and analyzed work orders to verify consistency with merchandise information.
Unloaded deliveries into warehouse and arranged contents in designated storage areas.
Picked and packed order items.
Addressed customer queries and complaints regarding orders to resolve issues, increase satisfaction and build trust.
Assisted manager in training new employees to apply strategies and best practices in fulfillment process.
Family Business
01.2021 - 06.2021
Contact Number: (559) 241-4042
I help out in cutting lawns
Pick up trash
Unload & load up equipment
Translate for my Father
Education
High School Diploma -
Redwood Highschool
1001 W Main St, Visalia, CA 93291
06.2020
Associate of Arts - Studio Arts
College of The Sequoias
Visalia, CA
05.2024
Skills
I can communicate with others in two different languages