Friendly and determined customer service professional committed to helping establish a well-organized and safe workspace that help satisfy customers.
Overview
1
1
year of professional experience
Work History
Fulfillment Specialist
Target
09.2022 - 04.2023
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Improved order accuracy by diligently verifying product information and quantities before packaging.
Collaborated with team members to achieve daily productivity goals in a fast-paced work setting.
Enhanced customer satisfaction by providing personalized assistance and product recommendations.
Stylist Specialist
ThreadBeast
04.2023 - 08.2023
Curated and assembled personalized clothing and accessory packages for customers, some containing up to more than 12 items, while considering individual preferences and style profiles
Demonstrated efficient time management skills by successfully creating 65 high-quality packages within a 7-hour timeframe, meeting strict productivity goals
Collaborated with cross functional teams to share insights and optimize package curation processes, enhancing overall customer engagement.
Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
Cashier
Moskatel's
10.2023 - Current
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers..
Worked flexible schedule and extra shifts to meet business needs.
Education
Accounting and Communications
California State University Los Angeles
Los Angeles, CA
High School Diploma -
Los Angeles Trade Technical College
Los Angeles, CA
HIGH SCHOOL DIPLOMA -
Animo Ralph Bunche Charter High School
Los Angeles, CA
06.2022
Skills
Adaptability
Problem-Solving
Creativity
Quick-learning
Bilingual (English and Spanish)
Advanced Mathematics
Excellent communications skills
Excellent customer service skills
Active listening skills
Accomplishments
Member, “Ballmer Scholars Program” which supports high school students transition and apply to college (2021,2022)
Participant, Animo Ralph Bunche Senior Bridge (2021)
Award Recipient Principal’s Choice Honor Roll (2019-2020)
Team Member, Animo Ralph Bunche Varsity Basketball (2021-2022)
Principal's Honor Roll Class of 2022 Seal (Top 15 of Class of 2022)
Golden State Seal Award
Ballmer Scholars Program Certificate of Completion
Certificate of Excellence (3.5 GPA and Above)
State Seal of Biliteracy Award
Activities
Member, "Ballmer Scholars Program" which supports high school students transition and apply to college (2021,2022)
Participant, Animo Ralph Bunche Senior Bridge (2021)
Award Recipient Principal's Choice Honor Roll (2019-2020)
Team Member, Animo Ralph Bunche Varsity Basketball (2021-2022)
Principal's Honor Roll Class of 2022 Seal (Top 15 of Class of 2022)
Languages
Spanish
Professional Working
English
Native or Bilingual
Additional Information
Currently working a part-time job that allows for flexible shifts in the afternoon and weekends.