Denisha Vaughn-Bey
Kansas City,MO
Overview
13
13
years of professional experience
Work History
Fulfillment Specialist
Chewy Fulfillment Center
Belton, MO
04.2022 - Current
- Organized and tracked shipments to ensure timely delivery.
- Inspected products for quality assurance prior to shipment.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Selected products and items from shelves and pallets for customer orders.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Labeled boxes and placed in outbound collection areas.
Service Consultant
Progressive Auto Insurance
Mayfield Village, Ohio
07.2017 - 08.2020
- Service Inbound and outbound calls
- Assist insured customers with billing, coverage, and sales inquiries.
- Performed data entry to customer's policies.
Customer Service Representative
DST-Argus Health Systems
Kansas City, MO
07.2015 - 07.2017
- Team member of the Work From Home (WFH) Pilot Program
- A Li-Net team member (special government funded insurance)
- Assisting over 100 different insurance companies
- Directing pharmacies to successfully process pharmacy claims and prescriptions for patients all around the world
- Perfect Attendance, Captain of Quality, and Job Well Done Awards.
Student Assistant
University of Missouri-Kansas City, MO- Strategic Marketing and Communications Office
Kansas City, MO
10.2012 - 05.2015
- Filed important documents for school records, projects, and workshops
- Archived files on an online database
- Managed invoices
- Prioritized job order for each work day
- Inventoried office supplies
- Executed miscellaneous tasks (office errands, mail, projects, excel documents, etc.).
Student Assistant
University of Missouri-Kansas City, MO-International Affairs Office
Kansas City, MO
09.2011 - 05.2012
- Organized important documents for university projects and workshops sponsored by the International Student Affairs Office
- Operated a data entry system and updated student records (transcripts, test scores, and sevis documents) in an online database (pathway)
- Oversaw miscellaneous duties (projects, excel documents, etc).
Education
MBA -
Grantham University
08.2018
Bachelor of Business Administration -
University of Missouri-Kansas City
05.2015
Skills
- Organized
- Computer Skills
- Strong attention to detail
- Self-motivated
- Multi-tasker
- Sales Training
- Creative
- Thorough
- Adaptability
- Customer Service
- Decision-Making
- Empathy
- Leadership experience
- Work ethic
Timeline
Fulfillment Specialist
Chewy Fulfillment Center
04.2022 - Current
Service Consultant
Progressive Auto Insurance
07.2017 - 08.2020
Customer Service Representative
DST-Argus Health Systems
07.2015 - 07.2017
Student Assistant
University of Missouri-Kansas City, MO- Strategic Marketing and Communications Office
10.2012 - 05.2015
Student Assistant
University of Missouri-Kansas City, MO-International Affairs Office
09.2011 - 05.2012
MBA -
Grantham University
Bachelor of Business Administration -
University of Missouri-Kansas City