Ethan Knox
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Fulfillment Specialist
Share Care INC.
05.2023 - 07.2023
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Verified product quantity and quality to determine accuracy of orders and reduce errors.
- Inspected machinery and equipment to determine functionality and performance.
Sales Associate
Verizon
06.2021 - 04.2023
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Recommended accessories and complementary purchases to boost revenue.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Solved customer challenges by offering relevant products and services.
Customer Service Representative
Fry's Food
12.2020 - 04.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Recommended products to customers, thoroughly explaining details.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Responded to customer requests for products, services and company information.
- Delivered prompt service to prioritize customer needs.
Education
High School Diploma -
Apache Junction High School
Apache Junction, AZ05-2021
Skills
- Organized Paperwork
- Cash Register Operation
- Product Sales and Promotion
- Merchandising and Display
- Team Goals
- Inventory Recordkeeping
- Customer Satisfaction
- Effective Listening and Communication
- Performance Goals
- Labeling and Boxing
Timeline
Fulfillment Specialist
Share Care INC.
05.2023 - 07.2023
Sales Associate
Verizon
06.2021 - 04.2023
Customer Service Representative
Fry's Food
12.2020 - 04.2021
High School Diploma -
Apache Junction High School
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