BRYAN SANTOS
Levittown,NY
Summary
Reliable team member with strong communication skills and ability to adjust work for various environments. Handles modifications, requests and feedback from colleagues, clients and vendors in efficient manner, understanding needs of all parties involved. Flexible in adapting work style to fit different projects and juggling multiple assignments within tight deadlines.
Overview
2
2
years of professional experience
Work History
Designer/ Project Manager
Wren Kitchens
02.2025 - Current
- Obtained approval of concepts by submitting rough drafts to management or to client.
- Reviewed project requirements to plan workflows and evaluate client time and budget constraints.
- Utilized various software programs, creating 3D models of design concepts.
- Created sketches and technical drawings to present design concepts to clients.
- Coordinated with other departments to comply with industry regulations.
- Delivered services to customer locations within specific timeframes.
- Met project deadlines without sacrificing build quality or workplace safety.
- Reported regularly to managers on project budget, progress, and technical problems.
- Maintained open communication by presenting regular updates on project status to customers.
Sales Supervisor
CVS Pharmacy
09.2024 - 01.2025
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Promoted exceptional customer service by engaging clients on sales floor.
- Constructed displays and signs to promote specified products and sales promotions.
- Checked store merchandise regularly for proper display and replenishment.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
Pro Sales Specialist
Lowes
06.2024 - 09.2024
- Utilized targeted email campaigns and cold calling to increase revenue.
- Exceeded corporate quotas for monthly policy sales.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Contributed to team objectives in fast-paced environment.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Achieved or exceeded company-defined sales quotas.
- Contributed to event marketing, sales and brand promotion.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
SALES ADVISOR
BestBuy
06.2023 - 06.2024
- Provided customers with a clear understanding of charges, billing, and price changes.
- Built strong customer relationships with new and existing customers by providing excellent customer support.
- Tracked down sources of special products and services to meet customers' special needs.
- Maintained up-to-date knowledge about products and promotions.
- Encourage customers to sign up for warranties and additional services.
- Greeted customers warmly and offered assistance in finding needed merchandise.
- Helped customers find desired items and sizes by closely supporting each person throughout the buying process.
CASHIER/SALES
Island Recreational
04.2023 - 06.2023
- Processed cash register transactions on POS and provided the correct change.
- Answered questions regarding special and seasonal products.
- Learned about special prices and promotions and encouraged customers to participate in offers.
- Promoted store loyalty programs, credit cards, and protection plans to guests.
- Kept up a high pace to minimize customer wait times at checkout.
Education
HIGH SCHOOL DIPLOMA -
Division Avenue Senior High School
Levittown, NY06.2021
Associate of Arts - Liberal Arts
Nassau Community College
Garden City, NYSkills
- Verbal communication
- Customer service
- Teamwork and leadership
- Organization
- Workload prioritization
- Analytical skills
- CAD drafting
- Computer literate
- Project management
- Multi-tasking
- Work prioritization
LANGUAGES
Spanish, Bilingual or Proficient (C2)
Community Service
Volunteer Firefighter, Volunteer, Food drive ins
Timeline
Designer/ Project Manager
Wren Kitchens
02.2025 - Current
Sales Supervisor
CVS Pharmacy
09.2024 - 01.2025
Pro Sales Specialist
Lowes
06.2024 - 09.2024
SALES ADVISOR
BestBuy
06.2023 - 06.2024
CASHIER/SALES
Island Recreational
04.2023 - 06.2023
HIGH SCHOOL DIPLOMA -
Division Avenue Senior High School
Associate of Arts - Liberal Arts
Nassau Community College
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