Bryan Serrano Olazo
Pittsburg,CA
Summary
Seeking a new opportunity and a fresh start. A diligent and hardworking individual who has spent years in the trades and ready to explore new opportunities as a professional and continue on the path of growth and learning.
Overview
17
17
years of professional experience
Work History
Construction Journeyman
Toupin Construction Inc.
02.2013 - 03.2024
- Tile
- Carpentry
- Electrical
- Plumbing
- Sheetrock
Cashier
Diablo Valley College
01.2013 - 02.2013
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Enterprise Rent-A-Car
Customer Service Represenative
06.2008 - 03.2012
- Provide high-level customer service for existing and potential customers by assessing and supporting
their rental needs in-person or via phone. - Day-to-day tasks involve managing rental reservations, providing specific quotes, fielding general Q's & A's, processing returns and exit transactions, communicating rental terms and conditions.
- Facilitated training and workshops for new hires.
- Successfully booked over 30 rental vehicles for an individual client.
Cashier
Centerplate
05.2007 - 06.2009
- Managed busy concession stands with high volumes of customers.
- Monitor stand inventory levels and ensure that food is properly stocked and maintained.
- Maintain a clean, neat and organized environment for customers and employees.
- Accurately run the cash register
Education
Bachelor of Arts - Asian American Studies
San Francisco State University
San Francisco, CA2012
Minor in Business Administration
San Francisco State University
San Francisco, CA2012
Skills
- Interpersonal Skills: Proficient and effective communication skills; highly trainable and willing to learn all facets of the industry
- Trained and knowledgeable in various trades in residential construction
- Ability to read and understand blueprints and building plans
- Excellent reputation with customers as a competent, knowledgeable, and helpful professional
- Honest, reliable, productive, and overall strong work ethic
- Office Tools: Proficient in Microsoft Office, well versed at managing administration duties such as faxing, fielding incoming calls, filing, etc
Timeline
Construction Journeyman
Toupin Construction Inc.
02.2013 - 03.2024
Cashier
Diablo Valley College
01.2013 - 02.2013
Enterprise Rent-A-Car
Customer Service Represenative
06.2008 - 03.2012
Cashier
Centerplate
05.2007 - 06.2009
Bachelor of Arts - Asian American Studies
San Francisco State University
Minor in Business Administration
San Francisco State University
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