Bryan Sherman
Temple,TX
Summary
Operations Manager experienced in logistics and team leadership within high-demand environments. Achieved operational efficiencies through optimized fulfillment processes and management of regional operations while mentoring teams to exceed performance benchmarks. Focused on collaboration with consultants and area leaders to streamline processes, control costs, and consistently meet business targets.
Overview
19
19
years of professional experience
Work History
Operations Manager
Amazon
Suffolk
01.2018 - Current
- Streamlined operational processes to enhance efficiency and reduce costs, resulting in improved organizational effectiveness.
- Enhanced SQDC metric through targeted strategies and team engagement, leading to measurable improvements in performance.
- Implemented process improvements to enhance operational efficiency and reduce waste.
- Orchestrated cross-departmental collaboration to implement initiatives that elevated service delivery standards.
- Promoted continuous improvement initiatives across teams to drive efficiency.
- Monitored performance metrics to identify areas for improvement in operations.
- Oversaw inventory management to maintain stock levels and reduce shortages.
- Led problem-solving initiatives to address operational challenges and enhance service quality.
Regional Manager
ABNB Federal Credit Union
Virginia beach
01.2014 - 01.2018
- Championed regional growth strategies that resulted in a 25% increase in membership over four years.
- Evaluated performance metrics to implement targeted training programs for branch staff, resulting in improved customer service.
- Developed strategies for improving operational efficiency across multiple branches.
- Implemented initiatives that aligned with organizational goals and member needs.
- Managed budget allocation for regional projects to maximize resource utilization.
- Evaluated performance metrics to implement targeted training programs for branch staff, enhancing customer service.
- Fostered strategic partnerships with community organizations to expand awareness of credit union services.
- Established goals, objectives, policies, and performance standards for regional personnel, ensuring alignment with organizational priorities.
- Implemented change management and distributor network restructuring strategies, identifying underperforming locations as targets for acquisition.
Store Manager
The Fresh Market
Virginia
03.2012 - 08.2014
- Pioneered customer engagement initiatives, fostering a community-focused shopping environment that boosted sales.
- Optimized inventory management practices to reduce waste and improve product availability, leading to a 15% increase in revenue.
- Managed daily store operations and ensured compliance with company standards.
- Led and trained staff to enhance customer service and product knowledge.
- Monitored sales performance and adjusted strategies as needed for improvement.
- Monitored sales performance and adjusted strategies for improvement.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Developed and implemented merchandising strategies to enhance product visibility.
Operations Specialist
United States Navy
Norfolk
03.2007 - 03.2012
- Conducted logistical assessments and implemented solutions, improving supply chain efficiency in naval operations.
- Conducted logistical assessments and implemented solutions to enhance supply chain efficiency across various naval operations.
- Evaluated operational protocols to ensure compliance with military standards and safety regulations.
- Coordinated staff training programs to improve operational readiness and efficiency.
- Facilitated communication between departments to support mission objectives effectively.
- Provided guidance and mentorship to junior personnel on best practices in operations.
- Collaborated with departments to develop solutions addressing operational issues effectively.
Education
BA - Business Management
Bryant and Stratton college
Virginia BeachSkills
- Supply Chain Management
- Logistics coordination
- Fulfillment Operations
- Project management
- Budget management
- Continuous Improvement
- Process improvement
- Microsoft Excel
- PowerPoint
- Sales Strategy
- Sales Strategy presentations
- Customer Service
- Team Building
- Coaching
- Leadership
- Relationship Building
- Problem Solving
- Employee training
- Budgeting
- Sales Strategy presentations
Timeline
Operations Manager
Amazon
01.2018 - Current
Regional Manager
ABNB Federal Credit Union
01.2014 - 01.2018
Store Manager
The Fresh Market
03.2012 - 08.2014
Operations Specialist
United States Navy
03.2007 - 03.2012
BA - Business Management
Bryant and Stratton college