Bryan Small
Greensboro,NC
Summary
Results-oriented leader with 40 years of experience in CRM sales and healthcare. Recognized for critical thinking, team collaboration, and effective communication, driving significant sales growth and enhancing client satisfaction through strategic market insights. Dynamic sales professional with expertise in territory and account management. Proven track record of driving revenue growth and enhancing client relationships through effective communication and problem-solving skills.
Overview
42
42
years of professional experience
Work History
CRM Sales
Abbott
Greensboro, North Carolina
01.2002 - Current
- Built and nurtured relationships with healthcare professionals, driving increased product promotion and awareness.
- Managed territory to optimize client engagement through strategic appointment scheduling and proactive follow-up.
- Functioned as primary contact for named accounts, handling account management and sales responsibilities.
- Conducted market trend analysis to identify new opportunities for sales expansion.
- Delivered training and support to healthcare providers on product application and benefits.
- Instructed healthcare providers on benefits and proper application of products on product features, benefits, and usage instructions.
- Maintained regular visits with physicians to discuss products and services.
- Compiled comprehensive reports on sales activities and client feedback, informing management decisions and strategy.
CRM Sales
Guidant
Wilmington, North Carolina
01.1995 - 01.2002
- Established sales presence in competitive geography, driving significant revenue growth
- Increased annual revenue by 1.7 million dollars over seven years
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Cardiovascular Technologist
New Hanover Memorial Hospital
Wilmington, North Carolina
01.1989 - 01.1995
- Oversaw technical operations in electrophysiology lab, improving procedural accuracy and patient outcomes.
- Assisted in catheterization lab and electrophysiology procedures and implants, contributing to successful team performance.
- Supervised pacemaker lab operations, ensuring compliance with safety standards and optimal workflow.
Chief Cardiovascular Technologist
Greater Baltimore Medical Center, GBMC
Baltimore, Maryland
01.1987 - 01.1989
- Scrubbed circulatory and hemodynamic tech for cardiology and special procedures labs.
- Assisted with pacemaker implantations, contributing to improved procedural outcomes.
- Supported planning for cardiac surgeries and development of new cath labs.
- Initiated education programs for house staff and radiology students, enhancing knowledge and skills in cardiovascular procedures.
- Reviewed Holter monitor results for EKG department analysis.
- Discussed patient outcomes and management plans with patients and families post-procedure.
- Facilitated patient transport via ambulance or helicopter for urgent care, ensuring timely access to critical interventions. via ambulance or helicopter, both with and without life support.
- Conducted CT scans during evening hours to accommodate scheduling needs.
Cardiovascular Radiologic Technologist
The Johns Hopkins Hospital
Baltimore, Maryland
01.1985 - 01.1987
Education
CVRT, BCLS, ACLS, IV Therapy - Radiology And Cardiology
The Johns Hopkins School
Baltimore, MD01-1985
RTR, MSRT,ARRT -
The School of Radiolgy
Baltimore, MDSkills
- Territory management
- Sales
- Client support
- Attention to detail
- Effective communication
- Problem solving
- Critical thinking
- Team collaboration
- Multitasking
- trained many Physicians and Clinicians to be highly successful
Accomplishments
- President Club, Winners Circle, Circle of excellence, Advisory Board
Timeline
CRM Sales
Abbott
01.2002 - Current
CRM Sales
Guidant
01.1995 - 01.2002
Cardiovascular Technologist
New Hanover Memorial Hospital
01.1989 - 01.1995
Chief Cardiovascular Technologist
Greater Baltimore Medical Center, GBMC
01.1987 - 01.1989
Cardiovascular Radiologic Technologist
The Johns Hopkins Hospital
01.1985 - 01.1987
CVRT, BCLS, ACLS, IV Therapy - Radiology And Cardiology
The Johns Hopkins School
RTR, MSRT,ARRT -
The School of Radiolgy