Dynamic professional with extensive experience across diverse sectors, specializing in problem-solving and relationship management. Proven ability to deliver exceptional service while efficiently managing multiple tasks. Strong background in operating various types of vehicles with an exemplary safety record and background in driver training.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Hearing Technician
Safe Hearing America
San Diego, USA
04.2025 - Current
Mobile hearing tech.
In truck testing of small and large companies.
Setting up truck, daily calibration, administer hearing test, explain results, trouble shoot, job paperwork and submission of results to corporate office.
Drive and maintain truck
Driving Instructor
Coastline Academy
San Diego, USA
01.2024 - 03.2025
Developed and implemented effective teaching methods to ensure student success in driving tests.
Reviewed state laws related to driver's license requirements with students prior to taking their driving tests.
Provided personalized instruction for each student to help them gain confidence behind the wheel.
Ensured that all vehicles were properly maintained according to safety standards prior to each class session.
Encouraged students to ask questions and provided clear answers in a timely manner.
Motivated students by using positive reinforcement strategies when appropriate.
Monitored student performance during practice drives to identify areas needing improvement.
Explained the importance of obeying traffic signals, signs, speed limits for safe driving practices.
Instructed students on defensive driving techniques, rules of the road, traffic laws, and regulations.
Assessed individual student needs and developed tailored lesson plans accordingly.
Mapping Driver
STREETVIEW
San Diego, USA
10.2022 - 06.2023
Operated a mapping vehicle and mapped streets in all over San Diego County
Operated computer and mounted camera gear on vehicle
Daily communication with Ops leads for changes in mapping routes and other updates
Attended Driver meetings for updates and addons
Managed disks, shipping and replacing as needed
Vehicle cleaning, camera lens cleaning
In-car computer troubleshooting and daily operations.
Planned vehicle routes to limit unnecessary mileage and avoid congested areas.
Maintained logs of vehicle mileage and gas purchases.
Conducted vehicle inspections before and after trips.
Performed routine maintenance on vehicles to promote longevity and prevent breakdowns.
Demonstrated knowledge of local roads, traffic laws and regulations.
Maintained a clean driving record with no violations or citations on file.
Customer Service Representative
Southwest Airlines
San Diego, USA
05.2022 - 10.2022
Answered inquiries regarding schedules, accommodations, procedures, or policies.
Inspected tickets for accuracy prior to boarding passengers on aircraft.
Informed clients of essential travel information, such as travel times, transportation connections, and medical and visa requirements.
Ensured that all necessary documents were complete prior to departure of flights.
Ensured compliance with company policies and procedures regarding passenger services.
Provided excellent customer service by assisting customers with questions, flight changes and luggage issues.
Lost, delayed, and misdirected baggage for customers.
Managed ticket counter operations including check-in and check-out procedures for passengers and cargo items.
Checked baggage and cargo and direct passengers to designated locations for loading.
Greeted passengers warmly upon arrival at the airport terminal and provided directions as necessary.
Followed airline regulations by weighing luggage on scales and properly charging customers.
Examined passenger documentation to determine destinations and to assign boarding passes.
Used loudspeakers to announce important updates on delayed flights, cancellations and gate changes.
Resolved problems with stressed, anxious and irritable customers by speaking kindly and providing important information.
Identified and tracked missing or delayed luggage for customers, promptly resolving issues.
Announced arrival and departure information, used public address systems.
Worked with coworkers to complete tasks.
Airport parking Valet
Ace Parking
San Diego, California
2022 - 05.2022
Parked vehicles efficiently in designated areas for customer convenience.
Assisted customers with vehicle retrieval and provided exceptional service.
Communicated effectively with team members to coordinate parking operations.
Followed safety protocols to ensure a secure environment for vehicles and patrons.
Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
Dock Hand
Carefree Boat Club
San Diego, USA
05.2020 - 12.2020
Help members book reservation, prep boats and clean after return as well as fuel pats as needed.
Assist members with getting carts and items from vehicle to boats.
Boat safety checks, vests, flag, life jackets etc.
OWNER (RETIRED)
BHP Enterprises/Moveit Supplies and Services
Vail, USA
08.1994 - 05.2018
Ran all day-to-day company operations, like handling customer communications, budgeting, invoicing, and employee training
Oversaw daily delivery of superior moving and packing services to local and out-of-state clients
Planned, organized, and executed successful moves, including providing job estimates, packing and unpacking, loading and unloading, and local and cross-country driving
Hired crew and out-of-state help, as needed, and delegated responsibilities to ensure seamless moves
Followed up with customers post-move to ensure their satisfaction.
Monitored suppliers to efficiently provide needed goods and services within budgetary limits.
Developed strong relationships with vendors to secure favorable pricing agreements.
Designed innovative approaches to optimize workflow, streamline procedures, and enhance customer service satisfaction levels.
Maintained a high standard of customer service through quality assurance checks.
Private Driver pt seasonal
Multiple companies in Vail Co
Vail, USA
11.1995 - 12.2017
Manage vehicles.
Escalates and sprinter vans
Reroutes do to snow and closed highways.
Private jet and standard airport pickups and drop offs.
Helped multiple local companies
Owner/photographer
My Sports Images
San Diego, USA
05.2007 - 12.2016
Founded digital youth sports photography business
Captured team and action photos for various teams, leagues, and tournaments
Offering private on-hill ski and snowboard photos
Meticulously organized photos to facilitate printing, delivery, and archiving
Edited photos to ensure customer satisfaction
Built a website, as well as a product line to include photographs, graphic posters, and other items
Fulfilled orders in a timely fashion.
Owner/agent
Penske Truck Rental
Minturn, USA
04.2009 - 05.2011
Acquired neglected Penske location from former agent and overhauled business into efficient and profitable enterprise
Effectively oversaw day-to-day operations of a fast-paced work environment by managing multiple tasks and prioritizing time-sensitive items
Fielded phone calls, arranged reservations, and directed truck check-ins and checkouts
Hired and trained staff
Cultivated and maintained robust working relationships with commercial clients
Maintained strong customer focus to ensure client satisfaction.
Driver
Uber
San Diego, USA
03.2019
Used personal vehicles to transport riders who placed orders through the Uber app
Picked up and dropped off passengers at requested locations
Obeyed traffic laws and operated vehicle in a safe manner